SCOPE:

Location: City Stars Office, Cairo Geographic area of responsibility: Middle East and Africa  Reports to: MEA Pre-Sales Director  Languages:  Fluent spoken and written English and Arabic language capability required Customer facing Has no direct reports, but often leads and/or guides the activities of virtual teams to build service solution propositions for customers Works with multiple customers across all sectors/countries in the CSS MEA region, in collaboration with Oracle CSS and Oracle cross-line-of-business (xLoB) teams Works on services related opportunities across the entire lifecycle of all Oracle cloud and on-premises products.  CSS opportunities typically involve extensive Oracle xLoB collaboration, and require the CSS Service Solution Architect to work within xLoB teams, covering enhanced support, operations and managed services requirements Works with the local CSS Sales and xLoB teams to: Identify, build and win leading edge/new logo services opportunities across existing and new Oracle CSS customers Use their IT services expertise to work with customers to identify a complete picture of services requirements, and use their IT services experience to validate that all appropriate options have been considered Build and articulate compelling CSS service solutions for each opportunity, addressing identified customer business needs Work with our service delivery teams and SMEs to ensure the service requirements, risks and costs associated with each CSS service proposition are fully understood and addressed Provide services subject matter expert input into contract and commercial documentation and negotiation Assist CSS to continue to achieve its growth targets and strategic initiatives Work with appropriate Oracle Partners, i.e. resellers, SIs, partners, and alliances