Role Proficiency:

Create and Organise testing process based on project requirement and manage test activities within team

Outcomes:

     Test Estimates and Schedules-. Ensure Test Coverage      Produce test results defect reports test logs and reports to evidence for testing      Publish RCA reports and preventive measures      Ensure Quality of Deliverables      Report project metrics and status      Ensure adherence of Engineering practices processes and standards      Understand and contribute to test automation/performance testing      Work with DevOps team when required; to understand testing framework and QA process for implementing continuous testing Manage team utilization

Measures of Outcomes:

Test Script Creation and Execution Productivity Defect Leakage Metrics (% of defect leaked % of UAT defects and % of Production defects) % of Test case reuse Test execution Coverage Defect Acceptance Ratio Test Review efficiency On-time delivery Effort Variance Test Automation Coverage

Outputs Expected:

Supporting Organization:

Ensure utilization and quality of deliverables prepared by the team Co-ordinate Test Environment and Test Data provisioning

Test Design
Development
Execution:

Participate in review
walkthrough
demo and obtain sign off by stakeholder Prepare Test Summary Report for modules/features

Requirements Management:

Analyse
Prioritize
Identify Gaps; create workflow diagrams based on Requirements/User stories

Manage Project:

Participate in Test management Preparing
Tracking and Reporting of Test progress based on schedule

Domain relevance:

Identify business processes
conduct risk analysis and ensure test coverage

Estimate:

Prepare Estimate
Schedule
Identify dependencies

Knowledge Management:

Consume
Contribute
Review (Best Practices
Lesson learned
Retrospective)

Test Design
Execution:

Test Plan preparation
Test Case/Script Creation
Test Execution

Risk Identification:

Identification of risk/issues and prepare Mitigation and Contingency plans

Test & Defect Management:

Conduct root cause and trend analysis of the defects

Test Planning:

Identify the test scenarios with understanding of systems
interfaces and application Identify end-to-end business critical scenarios with less support Create and review the test scenarios and prepare RTM Prepare estimates (time /effort) based on the requirements/User stories Identify scope of testing

Client Management:

Define KPIs to the engagement and ensure adherence to these KPIs.

Stakeholder Connect:

Handle monthly/weekly governance calls and represent issues for the team

Skill Examples:

     Ability to Create Review and manage a test plan      Ability to prepare schedules based on estimates      Ability to track report progress and take corrective measures on need basis      Ability to identify test scenarios and prepare RTM      Ability to analyze requirement/user stories and prioritize testing      Ability to carry out RCA      Ability to capture and report metrics Ability to identify Test Data and Test Env. Specifications

Knowledge Examples:

     Knowledge of Estimation techniques      Knowledge of Testing standards      Knowledge of identifying the scope of testing      Knowledge of RCA Techniques      Knowledge of Test design techniques      Knowledge of Test methodologies      Knowledge of scope identification and planning Knowledge of Test automation tools and frameworks

Additional Comments:

Education and Experience • Bachelor’s degree in Computer Science, Engineering, or a related discipline, or equivalent hands-on experience. • At least 10 years of professional QA experience, preferably with strong exposure to billing or financial systems. Required Skills and Qualifications Billing System Expertise (Mandatory): • In-depth understanding and practical experience in testing the Oracle Billing and Revenue Management (BRM) 12 platform. • Proven ability to test all key BRM functional modules such as Pricing, Rating, Billing, Collections, and GL (General Ledger) integration. Backend Testing: • Strong experience in testing RESTful APIs through manual or automated methods. • Background in testing or validating outcomes and functionality of Java-based Multi-Threaded Applications (MTAs). • Ability to create or execute tests for features implemented via Python scripts. Domain Knowledge (Strong): • Solid functional understanding of the complete flow for: o Account lifecycle operations o Subscription setup, provisioning, and updates o Payment processing (credit cards, direct debit, payment gateways) o Collection workflows and dunning cycles Technical Skills: • Skilled in writing advanced SQL queries for data validation in relational databases such as Oracle or MySQL. • Experience with automation test frameworks (preferred but not required). • Knowledge of CI/CD processes and version control tools like Git.