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Job OverviewThe Ops Support Specialist 5 is entry-level position responsible for providing operations support services, including but not limited to, process case creation and backup attachment, financial research. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or researchConduct basic analysis and research as well as workflow managementSupport an expansive array of products and servicesCommunicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as neededAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:
2-4 years of relevant experienceExperience working in a business office or operational environmentProficient computer and math skills with a focus on complex databases and spreadsheetsConsistently demonstrates attention to detailDemonstrated knowledge of activities, policies, and procedures of a basic work area.Demonstrated analytical skills and mathematical knowledgeConsistently demonstrates clear and concise written and verbal communication skillsWilling to work in night Shift
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Operations - Core------------------------------------------------------
Job Family:
Operations Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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