**Voordat je voor een vacature solliciteert, moet je jouw taalvoorkeur kiezen uit de beschikbare opties rechtsboven op deze pagina.** Ontdek je volgende kans bij een Fortune Global 500-organisatie. Stel je innovatieve mogelijkheden voor, ervaar onze belonende cultuur en werk met getalenteerde teams die je helpen elke dag beter te worden. We weten wat er nodig is om UPS een succesvolle toekomst te bieden: mensen met een unieke combinatie van vaardigheid en passie. Als je de kwaliteiten en drive hebt om jezelf of teams te leiden, staan er rollen klaar om je vaardigheden te cultiveren en je naar het volgende niveau te brengen. **Functieomschrijving:** _Roermond_ Are you looking to enhance your logistics and leadership skills in a dynamic environment where you can make a significant impact? Join a large, international organization that offers endless opportunities for growth! As an Operations Team Leader at UPS, you will manage a team dedicated to optimizing logistics operations. **What You’ll Do** Working in two shifts from 06:00 – 15:00 and 15:00 – 0:00, you will oversee the daily operations within your logistics team. Your responsibilities will include addressing process improvements, safety protocols, staffing, and training, while coordinating efforts to ensure customer satisfaction and achieve all set KPIs. You will manage a team of logistics clerks, processing and following up on customer orders, and monitoring shipments to ensure everything is running smoothly. You’ll be the final check on all actions your team performs—confirming shipments are on track and that customers are kept informed. In this role, you will be responsible for staffing planning, managing costs related to operational activities, and generating reports to ensure all data is processed accurately and timely. At UPS, we value self-development, so we encourage you to participate in our comprehensive training programs. Are you ready to take on a logistical challenge that not only brings out the best in your team but also in yourself? **What you’ll get** + A competitive salary starting from € 3500, - based upon work experience. + Excellent benefits including 29 leave days based on a full-time position, 8% holiday allowance, travel allowance, company pension scheme, collective health insurance, and other insurance benefits, phone/laptop (if needed), and discount on your gym membership. + An international work environment with opportunities to progress and grow thanks to our ‘promotion from within policy’. **What you’ll need** + Secondary vocational education (MBO 4 level in the Netherlands). + A few years of management working experience. + Knowledge of and experience in working with database and PC applications (Excel), as well as Outlook. Experience with our two main systems Cargowise and CargO Mount is a plus. + Effective interpersonal skills. You’re able to communicate at all levels and know that clear communication really is key. + A helicopter view: you can keep an overview and quickly see the urgency of certain matters. + Business proficiency in English, both oral and in writing. Not only you’re part of an international team, but almost all communication with customers is in English. In addition, a reasonable command of Dutch is desirable. **About UPS** Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. **Excited for this challenge? Apply now as an Operational Team leader at UPS!** **Werknemerstype:** Vast UPS zet zich in om een werkplek te bieden die vrij is van discriminatie, intimidatie en vergelding.