Our client, a leading organization in the technology sector, is seeking an Operations Support to join their team. As an Operations Support, you will be part of the infrastructure team supporting various technical initiatives. The ideal candidate will have strong analytical skills, excellent communication abilities, and a self-motivated attitude which will align successfully in the organization. **Job Title:** Operations Support **Location:** Richmond, VA Note: Local candidates only **What's the Job?** + Participate in the planning, development, and implementation of infrastructure solutions. + Provide and communicate technology solutions across differing audiences including technical and managerial staff. + Lead the resolution process for problems requiring evaluation of various factors. + Establish input/output processes and working parameters for hardware/software compatibility. + Support multiple projects and activities related to special initiatives or operations. **What's Needed?** + 5 or more years of console operations work experience in a large-scale multi-platform data center. + Expert knowledge of JES2 and MVS command sets and console operations. + Ability to navigate and provide operator level control over CICS. + Familiarity with standard mainframe tools such as MAINVIEW, Omegamon, and Tivoli. + Experience with ticketing tools such as BMC Remedy. **What's in it for me?** + Opportunity to work in a dynamic and fast-paced environment. + Engagement in cross-organization initiatives that foster collaboration. + Chance to contribute to modernization and automation efforts. + Development of strong working relationships within a diverse team. + Possibility for career growth and skill enhancement. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.