Operations Support Representative
Kelly Services
Thales is a global technology leader with more than 83,000 employees across five continents. We invest in digital and “deep tech” innovations—Big Data, artificial intelligence, connectivity, cybersecurity, and quantum technology—to build a future we can all trust.
In the markets of defense, aerospace and space, cyber and digital, Thales provides solutions, services, and products to help customers carry out their critical missions.
Position Overview
The Logistics Operations Specialist is an integral and integrated part of the logistics process. This position involves managing repair orders, creating work orders in company systems, reviewing incoming customer returned material and executing transactions to support repair and delivery activities. The role is performed in a dynamic warehouse setting, requiring adaptability to physical and logistical conditions.
**Essential Functions / Key Areas of Responsibility**
+ Perform all tasks from LR4 with greater independence.
+ Handle complex shipments, resolve discrepancies, and ensure timely processing.
+ Mentor and train LR4 team members in logistics tasks and SAP processes.
+ Recommend and implement process improvements to increase efficiency.
+ Participate in cross-functional meetings to enhance material flow and resolve issues.
+ Must be willing to work in any area in Materials as necessary.
+ Review and validate customer repair orders and scopes of work.
+ Create and maintain accurate work orders in SAP, including warranty and financial details.
+ Generate subcontract purchase orders for external repairs.
+ Coordinate with internal and external teams for timely repair delivery.
+ Serve as point of contact for customer financial release and shipping readiness.
+ Additional tasks may be assigned by the supervisor as essential functions of this position.
Minimum Requirements: Skills, Experience, Education, Technical/Specialized Knowledge, Certifications, Language
+ High School Diploma or GED
+ 2+ years of SAP experience
+ 3+ years of inventory control or shipping & receiving experience
+ Strong proficiency in Excel for data analysis and reporting
+ Ability to work well with others and complete tasks with minimal supervision
**Preferred Qualifications**
+ Demonstrated leadership or mentoring abilities
+ Experience with international shipping and complex logistics
+ Background in aviation, electronics, or technical industries
+ Experience operating a forklift and pallet jacks as required
**Physical Demands**
+ Moderate physical activity required by handling objects up to fifty (50) pounds occasionally and/or up to twenty (20) pounds frequently.
+ Includes walking, standing, lifting, and use of manual/powered equipment.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
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