Join the frontlines of recovery and make a direct impact in the lives of families affected by Hurricane Helene. As a Door-to-Door Outreach Specialist, you’ll be the face of hope and information—educating residents about relief funding and guiding them toward resources that can help rebuild their homes and lives.

 

This is not a sales role—it’s a mission-driven opportunity to serve your community and ensure no eligible household is left behind.

Below and attached are the details for the Door-to-Door Outreach Specialist in Western, NC to help benefit Hurricane Helene relief.

This position pays $23 / hour (W2) and is scheduled for 40 hours per week – schedule can fall on days between Sunday-Saturday.Candidates must be willing to work occasional weekends, must have reliable transportation, a valid/active Driver’s License, and a willingness to travel locally (mileage reimbursed for drivers).

Key Responsibilities

Conduct door-to-door outreach in assigned regionInform residents about FEMA disaster relief programs and how to apply for federal assistanceCollect basic contact information and assess interest in follow-up supportBuild trust and rapport with community members through respectful, empathetic engagementTrack outreach progress and submit daily reports on interactions and outcomesCollaborate with local partners, relief coordinators, and FEMA liaisons to ensure accurate messagingUse mobile tools to log visits, share digital resources, and schedule follow-upsProvide excellent and consistent customer service to support applicants, the client, constituents, and Program team members.Demonstrate knowledge of program from intake, through construction, and closeoutCanvassing assigned neighborhoods to engage residents in personCommunicating program goals, benefits, and eligibility requirements clearlyRecording resident responses, questions, and follow-up needs accuratelyDistributing outreach materials (flyers, brochures, contact info)Addressing basic concerns and referring complex issues to appropriate staffMaintaining a positive, respectful, and professional demeanor during all interactionsReporting daily progress and feedback to campaign supervisorsOther duties as assigned.

Qualifications