Boone, NC, 28607, USA
17 hours ago
Operations Support
Join the frontlines of recovery and make a direct impact in the lives of families affected by Hurricane Helene. As a Door-to-Door Outreach Specialist, you’ll be the face of hope and information—educating residents about relief funding and guiding them toward resources that can help rebuild their homes and lives. This is not a sales role—it’s a mission-driven opportunity to serve your community and ensure no eligible household is left behind. Below and attached are the details for the Door-to-Door Outreach Specialist in Western, NC to help benefit Hurricane Helene relief. + This position pays $23 / hour (W2) and is scheduled for 40 hours per week – schedule can fall on days between Sunday-Saturday. + Candidates must be willing to work occasional weekends, must have reliable transportation, a valid/active Driver’s License, and a willingness to travel locally (mileage reimbursed for drivers). Key Responsibilities + Conduct door-to-door outreach in assigned region + Inform residents about FEMA disaster relief programs and how to apply for federal assistance + Collect basic contact information and assess interest in follow-up support + Build trust and rapport with community members through respectful, empathetic engagement + Track outreach progress and submit daily reports on interactions and outcomes + Collaborate with local partners, relief coordinators, and FEMA liaisons to ensure accurate messaging + Use mobile tools to log visits, share digital resources, and schedule follow-ups + Provide excellent and consistent customer service to support applicants, the client, constituents, and Program team members. + Demonstrate knowledge of program from intake, through construction, and closeout + Canvassing assigned neighborhoods to engage residents in person + Communicating program goals, benefits, and eligibility requirements clearly + Recording resident responses, questions, and follow-up needs accurately + Distributing outreach materials (flyers, brochures, contact info) + Addressing basic concerns and referring complex issues to appropriate staff + Maintaining a positive, respectful, and professional demeanor during all interactions + Reporting daily progress and feedback to campaign supervisors + Other duties as assigned. Qualifications + 💬 Strong communication skills and a passion for community service + 🧭 Familiarity with Western North Carolina neighborhoods preferred + 🚗 Reliable transportation and willingness to travel locally (mileage reimbursed for drivers) + 📱 Basic tech proficiency (smartphone apps, GPS, data entry) + 💪 Ability to walk for extended periods and work outdoors in varying conditions + 🌍 Bilingual (English/Spanish) a plus What We Offer + Travel and lodging covered for training in Boone, NC + Supportive team environment with daily check-ins and guidance + scheduling within the Monday–Saturday work week (40 hours per week) + Opportunity to make a tangible difference in disaster recovery Regions Covered (will only cover region closest to you): Region 1: Surry/ Yadkin Region 2: Alleghany/ Wilkes Region 3: Ashe/ Watauga Region 4: Avery/ Mitchell Region 5: Caldwell/ Burke Region 6: Alexander Region 7: Catawba/ Lincoln Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Boone,NC. Application Deadline This position is anticipated to close on Aug 20, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
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