If you want to make valuable contributions to your team and expand your knowledge, skills, and expertise in Home Lending Operations, then JP Morgan Chase has a great opportunity for you.  With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential. 

 

As an Operations Supervisor- Image Services in Mortgage Production and Servicing you will be responsible for delivering top notch support that is vital to Home Lending and the Consumer and Community Bank. You will oversee a team and ensure that all team unit objectives and standards are consistently met. Your flexibility will be key in problem-solving and helping employees assist customers to resolve their questions and concerns is a core part of what you do. 

 

Job responsibilities

Develop and lead a teamCoach and lead by example to drive resultsSelect and retain talent; responsible for performance management of that talentHave a customer focusOperate with a sense of urgency and use problem solving skills to resolve any issues that ariseInfluence internal and external partners and promote process improvement

Required qualifications, capabilities, and skills

Experience leading a teamStrong problem-solving skillsStrong written and verbal communication skillsExcellent relationship management skillsCustomer service experience