Kuala Lumpur, Selangor, Malaysia
6 hours ago
Operations Specialist (Multinational Network Coordination)

We are seeking a talented individual to join our Insurance Operations team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.

Operations Specialist (Multinational Network Coordination)

Plays a critical role in supporting the seamless coordination and management of Marsh’s multinational insurance programs across Asia

We will count on you to:

Serve as the primary liaison between Malaysian local offices, regional teams, and the global multinational network supporting clients and teams across Asia.Facilitate effective communication and coordination with Producing Offices (PO), Servicing Offices (SO), and Multinational Country Leaders throughout the Asian regionManage and maintain multinational insurance program data on Marsh Global Connect (MGC), ensuring accuracy, completeness, and compliance with global standards.Support the preparation and delivery of program summaries, network instructions, and premium allocations within established deadlines.Assist in coordinating new business, renewals, and at-risk client management activities across Asia.Provide high-quality, consistent service to multinational clients across Asia, aligned with Marsh’s Client First Principles.Support local policy issuance, premium invoicing, and compliance with regulatory and tax requirements in various Asian markets, with a focus on Malaysia.

What you need to have:

Bachelor’s degree in business, Insurance, Risk Management, or a related field preferred.Minimum of 3-5 years’ experience in multinational insurance program coordination or management, preferably within a global network environment.Proficiency in digital platforms for program management; experience with Marsh Global Connect (MGC) is highly desirable.Strong organizational skills with the ability to manage multiple priorities and meet deadlines.Excellent verbal and written communication skills in English and Mandarin to support Taiwan and ChinaKnowledge of insurance regulations, compliance, and tax requirements in Malaysia and other Asian markets.

What makes you stand out:

Strong interpersonal skills with the ability to work collaboratively across diverse teams and culturesWillingness to learn, possess a positive attitude and able to work in a fast-paced environmentSelf-motivated, highly organized, resourceful and meticulousAbility to multi-task and work well under pressureAbility to work independently as well as within a team

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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