One of the largest tech companies in Arlington, VA is hiring! Join their dynamic Assessment Operations Team, where you will support the end-to-end implementation and ongoing management of a suite of online assessments. As an HR Specialist, you will play a crucial role in executing tactical assessment tasks, leading small-scale initiatives, and supporting data retrieval and documentation processes. This position requires creativity, latitude, and the ability to work under general supervision while reporting to a team manager. Responsibilities + Execute day-to-day operational tasks across assessment build and support functions. + Support the testing and validation of assessment workflows. + Assist in troubleshooting and resolving assessment-related issues. + Maintain accurate documentation of processes and procedures. + Collaborate with internal teams and third-party vendors. + Support ticket management and resolution. + Contribute to process improvement initiatives. + Assist in monitoring and reporting operational metrics. Required Skills + Bachelor's degree or equivalent experience. + 2+ yrs relevant experience. Will work with tech systems, SIM tickets. Be able to learn basic systems. + Strong attention to detail and problem-solving abilities. + Experience with online assessments, escalation and support management is preferred. Ticket management systems. + Experience within MS Excel- ability to analyze data + Excellent organizational and time management skills. + Strong communication skills. + Ability to work effectively in a fast-paced environment. + Experience with online assessments, escalation, and support management. + Familiarity with ticket management systems + PM experience is preferred. Work Environment The role is based onsite in Arlington, VA, requiring you to be present five days a week. This environment offers a great opportunity to gain experience and potentially transition to a full-time role in 2026. Job Type & Location This is a Contract position based out of Arlington, Virginia. Pay and Benefits The pay range for this position is $31.00 - $34.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Arlington,VA. Application Deadline This position is anticipated to close on Sep 10, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.