Job Title

Operations Specialist

Job Description Summary

The Operations Specialist is responsible for creatively solving problems to ensure the offices operate in an efficient and effective manner. This role will help support the Office Manager, Managing Principal & other department leads.

The Operations Specialist will also assist in administrative duties, such as answering phones, managing the front desk, managing conference spaces, receiving guests, cleaning kitchens and conference spaces, collecting and distributing mail, run copy room, submitting maintenance requests, and collaborate with counterparts in other markets to learn and utilize best operational practices.

Job Description

Essential Duties

Assist with office management activities, including staffing assistance

Coordinate purchasing & stocking office supplies and equipment

Oversee facilities management; work with building engineering and janitorial staff

Coordinator Certificates of Insurance between vendors and Building Management

Regularly interact with clients, prospective clients and visiting executives

Provide technical support including new hire computer set up, meeting presentations, and equipment trouble shooting

Process and code invoices for payment

Maintain tracking of expenses

Collect, research, code and scan checks for deposit

Sort and distribute incoming mail and deliveries

Maintain postage machine, copiers, and fax machines

Establish and monitor facility standards (cleaning and other maintenance)

Act as office contact for property management

Coordinate meetings and/or special events, including set up, clean up and catering

Maintain office files: Electronic and hard copy files

Track broker licenses, professional memberships, and educational requirements and follow up with fee-earners on any delinquencies or upcoming actions required

Work with Operations Manager on business continuity issues such as emergency plans

· Work in conjunction with IT, Telecomm and Real Estate on office related issues

· Perform more administrative duties such as booking travel, answering phones, managing conference spaces, receiving guests, cleaning kitchens and conference spaces, collecting and distributing mail, run copy room or copier, submitting maintenance requests

Assist with other aspects of meetings and managing calendars

Maintain confidential department records and office files in accordance to internal company procedures

Coordinate catering, venue selection, invitations, and other event planning activities as needed

Performs other related duties as required or requested

Metrics

Management of costs to budget

Positive attitude

Professionalism

Efficiency and dependability

Organization

Customer service and people skills

Desk and phone coverage

Timeliness and responsiveness to requests and conflict resolution

Ability to work well with Senior Leadership

Ability to set priorities, meet deadlines and multitask

Competencies

Strong attention to detail and organizational skills

Excellent verbal and written communication skills

Proven ability to exercise discretion in dealing with confidential information and highly sensitive issues

Strong interpersonal skills and problem-solving ability

History of excellent internal and external customer service

Requirements

Bachelor's Degree preferably in Business, Communications or other related field

3-5 years of administrative support experience in a corporate environment

Proficiency with Microsoft Office Suite

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $74,290.00 - $87,400.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”