Details **Open Date** 01/20/2026 **Requisition Number** PRN44055B **Job Title** Operations Program Managers **Working Title** Operations Program Managers **Career Progression Track** P00 **Track Level** P3 - Career **FLSA Code** Administrative **Patient Sensitive Job Code?** No **Standard Hours per Week** 40 **Full Time or Part Time?** Full Time **Shift** Day **Work Schedule Summary** weekdays **VP Area** U of U Health - Academics **Department** 00913 - Pediatric Surgery Development **Location** Campus **City** Salt Lake City, UT **Type of Recruitment** External Posting **Pay Rate Range** $52,993 to $121,573 **Close Date** 04/22/2026 **Priority Review Date (Note - Posting may close at any time)** **Job Summary** The Division of Pediatric Surgery is currently looking for a wonderful new Operations Program Manager. Under minimal supervision, this position is responsible for planning, organizing, directing and controlling all aspects of the assigned department’s internal and external customer service, human resource and financial management operations. Acts as a catalyst between the department and its customers and staff to ensure continuity and quality of service and care. **Responsibilities** | 1. Forecasts, develops and implements policies and procedures in the areas of customer service, human resources and budgetary goals and objectives that are consistent with University of Utah’s policies. 2. Markets and promotes new and existing programs and services to internal and external customers. 3. Participates in University-wide committees to establish customer service standards and administrative plans and policies. 4. Facilitates cooperative and collaborative community and institutional relationships. 5. Ensures customer satisfaction by analyzing complaints, concerns and suggestions and providing appropriate follow-through. 6. Develops departmental strategies consistent with the assigned departments continuous quality improvement program. 7. Ensures competency of staff through the development and/or presentation of educational programs and through on going staff performance evaluations. **8.** Oversee strategic coordination and management of the division’s call and clinical schedules for 14 providers across three locations, ensuring optimal coverage, operational efficiency, and high‑quality patient access. **9.** Lead monthly financial reviews by analyzing division management reports to ensure accuracy of revenue, expenditures, and fund allocations; proactively identify discrepancies and implement corrective actions. **10.** Manage, develop, and support a diverse, multidisciplinary team—including clinical, administrative, and research staff—by fostering collaboration, enhancing performance, and promoting a positive, inclusive work This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. **Work Environment and Level of Frequency typically required** Nearly Continuously: Office environment. **Physical Requirements and Level of Frequency that may be required** Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead. **Minimum Qualifications** **EQUIVALENCY STATEMENT :** 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience). **Department may hire employee at one of the following job levels:** **Operations Program Manager, III :** Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience. **Preferences** Four or more years in a supervisor/manager roll. Accounting experience. Experience in a healthcare setting. **Type** Benefited Staff **Special Instructions Summary** **Additional Information** _The University of Utah values candidates who have experience working in settings with students from all backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students._ _Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities._ _The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both._ _To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:_ _Director/ Title IX Coordinator_ _Office of Equal Opportunity and Affirmative Action ( OEO /AA)_ _383 University Street, Level 1 OEO Suite_ _Salt Lake City, UT 84112_ _801-581-8365_ _oeo@utah.edu_ _Online reports may be submitted at_ **oeo.utah.edu** **_For more information:_** **https://www.utah.edu/nondiscrimination/** **_To inquire about this posting, email:_** **employment@utah.edu** **_or call 801-581-2300._** _The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules._ _This position may require the successful completion of a criminal background check and/or drug screen._ _https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South._