USA_KY_Cincinnati, USA
6 days ago
Operations Manager

We’re looking for motivated, engaged people to help make everyone’s journeys better.

The Unit Operations Manager is responsible for the day-to-day operations of the unit, while also ensuring compliance standards and adhering to company policies and procedures.

Annual Hiring Range/Hourly Rate:

• $65,000/Year

Benefits:

· Paid time off

· 401K, with company match

· Company sponsored life insurance

· Medical, dental, vision plans

· Voluntary short-term/long-term disability insurance

· Voluntary life, accident, and hospital plans

· Employee Assistance Program

· Commuter benefits

· Employee Discounts

· Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

Supports safety program for all employees and ensures complianceEnsures labor controls are in place and effectiveEnsures compliance with company policies and procedures, facilitates and monitors compliance audits, develops plans and actions to ensure company policies and procedures are utilized properlyEnsures compliance with company-developed safety best-practices through departmental audits and inspectionsSupports the Total Quality Management effort, initiates problem solving efforts and assures implementation of solutionsSupports management on security and risk for the unitMentors and trains subordinates on company directives and policiesWorks to build team-cohesion throughout the unit.

Qualifications

Education:

Bachelor's degree in safety, business operations or related field preferred and or four years comparable work experience in operations manager role.

Work Experience:

Minimum five years prior safety experience preferably in a multi-site organization.

Technical Skills: (Certification, Licenses and Registration)

Must have strong computer skills using Microsoft Office products including ExcelMust have the ability to work in a fast paced, deadline driven environmentMust have strong and effective leadership skills and the ability to successfully manage a large staffCurrent or previous labor relations experienceStrong organizational, analytical and leadership skills requiredMust be innovative in making changes to the operation as needed to further improve the work environment and unit performancePrevious experience in a high volume food manufacturing environmentKnowledgeable of HACCPWorking knowledge of OSHA, DOT, and EPA laws desirablePrevious exposure/experience in LEAN manufacturing/supply chain a plus.

Language / Communication Skills:

Excellent oral and written communication skills

Job Dimensions

Geographic Responsibility: Unit

Type of Employment: Full-time

Travel %: 10%

Exemption Classification: Exempt

Internal Relationships: employees at all levels in the unit

External Relationships: customers

Work Environment / Requirements of the Job:

Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hoursIn a normal production kitchen facility there may be physical discomfort due to temperature and noiseMust be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) poundsA rotating schedule of 55+ hours per week is typical.

Budget / Revenue Responsibility: (Local Currency)

Organization Structure

Direct Line Manager (Title): General Manager or VP, Business Unit

Dotted Line Manager (Title, if applicable):  n/a

Number of Direct Reports: Up to 200+

Number of Dotted Line Reports:

Estimated Total Size of Team: up to 200+

gategroup Competencies Required to be Successful in the Job:

Thinking – Information Search and analysis & problem resolution skillsEngaging – Understanding others, Team Leadership and Developing PeopleInspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectivelyAchieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:

Excellence

· We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.

· We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion

· Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.

· We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility

· We care about what we do, and we understand the impact we have on others and the planet.

· We always look out for each other –creating a safe workplace environment is everyone’s responsibility.

Respect

· Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.

· We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

Application Closure Statement

• To be considered for this position, please submit your application by 02/13/2026

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. gategroup reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Candidates may be required to go through pre-employment drug screen, criminal check and/or airport fingerprinting.

gategroup - an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on:

02/28/2026

For California Residents, please click here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us!

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