**About the Role** The Operations Manager role on Uber’s LATAM Financial Services team is a unique opportunity to help expand our financial operations in the region. This is a critical role to increase Consumer engagement (Riders and Eaters) by providing them with access to a range of competitive financial products that make using Uber an even more magical experience. It requires a deep understanding of financial needs and pain points in the region. This role will work on both strategy and implementation, calling for a rare combination of: creative problem solving, detail orientation, data analysis, market research and interpersonal ability to manage internal and external stakeholders. This is a fast growing business and this person will work in the Financial Business Group team, collaborating with the Mobility and Delivery, Strategy & Planning, Business Development, Product and Tech teams. **What you will do:** **Problem solving:** Being able to solve issues that involve people, and processes by using logic, common sense, and data. Identifying the root cause of a problem as opposed to focusing on the symptoms. **Project/Stakeholder management:** Lead big project implementations, working with internal and external stakeholders from different seniority levels and locations. **Strategy:** Based on data, choose which features and projects the team should prioritize, and set a timeline to reach goals quickly. **Be owner:** Take ownership of Uber's financial products growth in LATAM and do everything you can to support and enhance the quality of our services (e.g. product improvements and new features); We expect you to be proactive and resourceful in order to remove road blockers and find creative solutions. **Basic Qualifications** **4+ years of high-performing experience** in operations, business consulting, strategic planning, or related roles, with demonstrated strength in quantitative analysis and data-driven decision-making. **Hands-on experience with credit card products**, including exposure to core economics (e.g., interchange, APR, fees), lifecycle management (acquisition, underwriting, servicing), and cross-functional collaboration with product, risk, and operations teams. **Fluent English proficiency**, with the ability to interpret complex information and communicate clearly and concisely to diverse audiences, both verbally and in writing **Preferred Qualifications** **Experience on managing external partnerships** and/or interfacing with product development. **Spanish proficiency (not necessarily fluent)**, with the ability to communicate effectively in professional and operational contexts. **Familiarity with CRM tools** and incentive or promotional campaigns, including customer engagement and lifecycle management. **Working knowledge of analytical tools** such as Google Sheets, SQL, or similar platforms Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together. Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).