USA
75 days ago
Operations Growth Director
Operations Growth Director Posted: 11/24/2025 Electrosoft Services, Inc. is an award-winning company that provides comprehensive technology-based solutions and services to federal customers. While cybersecurity is our specialty, we also focus on ICAM, enterprise IT modernization, and software solutions. We always seek to delight our customers, so we retain highly qualified employees and offer them meaningful work, growth opportunities, and work-life balance. What sets us apart from all other contractors is the sense of teamwork our employees feel – and the knowledge that outstanding effort is recognized and rewarded. The camaraderie we share emanates from Lunch & Learn sessions where we explore new ideas together, fun group activities ranging from escape rooms to miniature golf, and much, much more. If we’ve described you and your dream workplace, please apply and share in the many benefits and opportunities we offer. Operations Growth Director Responsibilities and Duties: + The Operations Growth Director will report to the Senior Vice President of Military Support and be responsible for leading, supporting and growing a Military IT Services Portfolio. + The successful candidate takes the lead in building customer relationships and cultivates new and organic business and contracting opportunities throughout the Department of War (DoW). + The successful candidate is knowledgeable in business pursuit, capture, bid and proposal activities and possesses a thorough understanding of DoW procurement procedures as well as an in-depth knowledge of Federal contracting. + The successful candidate possesses strong leadership and project management skills and must demonstrate solid business and financial acumen based on a comprehensive understanding of business and federal contracting issues. + The successful candidate is able to work as a core part of the capture and proposal team, lead solutioning sessions for bids, and support color team technical content creation/reviews. + Strong leadership and communication skills, with ability to maintain consistent communication across multiple business units and clients + The successful candidate is responsible for leading, developing, and mentoring Program Managers and team members to inspire them to deliver consistently excellent work products and customer service on time and within cost, above and beyond client expectations. + Responsible for ensuring program support team meets all contractual SLAs. + Lead and Manage by proactively identifying potential service improvements and issues and drive the adoption of (or modifications to) technologies and methodologies to improve delivered service capabilities, work on special projects as assigned, provide guidance and provide leadership to less-experienced technical staff members. + Establish, develop, and maintain effective and collaborative working relationships with research, development, and requirements planning organizations and personnel + Proactively identify program issues and resolve them in a timely fashion to minimize any negative impacts on the quality, accuracy, completeness and timeliness of the program. + Perform other related duties as assigned. Basic Qualifications + Bachelor's Degree + Must have a strong, demonstrable record of growing and developing dynamic teams, building enduring customer relationships, and being able to communicate effectively at all levels + 10+ years working with government contracting – must understand the federal business lifecycle and procurement process + 7+ years demonstrated successful experience in leading Govt Contract IT Services teams + Program Management Professional (PMP) certification from the Program Management Institute (PMI) or equivalent certification from an accredited authority. + Required knowledge of contracting/customer relations with DLA and preferred knowledge of other customers like USTRANSCOM. + Experience performing overall contract financial oversight to include labor utilization, estimates at completion, revenue, and maintaining profit and loss responsibility. + Experience effectively navigating contractual negotiations and diagnosing complex technical and business problems to uncover unknown and unmet client needs. All qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, national origin, age, citizenship, disability, or Veteran status. Additionally, the company provides reasonable accommodations to qualified individuals with disabilities.
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