Operations Coordinator
Location: Mississauga, ON, (Hybrid 3 days in office)
Job Type: Full-Time
Salary: $55,000 – $60,000 annually
We are actively hiring for this position
About Match Retail
At Match Retail, we are industry leaders in sales execution, merchandising, and brand activation for North America’s most recognizable brands. We partner with leading organizations to deliver consistent, high-quality execution at retail through strong operational processes, scalable talent solutions, and disciplined field operations. As we continue to grow, we are seeking a detail-oriented Operations Coordinator to support the day-to-day execution of our programs and ensure operational excellence across our teams.
About the Role:
The operations Coordinator plays a critical role in supporting day-to-day operational execution across field programs and client initiatives. This role focuses on coordinating people, processes, logistics, and reporting to ensure programs are delivered efficiently, compliantly, and on schedule.
Working closely with Operations, Client Services, and Field Leadership, the Operations Coordinator helps translate operational plans into consistent, high-quality execution.
This role is well-suited for a highly organized, detail-oriented professional looking to grow a career in operations within a fast-paced agency environment.
Key Responsibilities
Support end-to-end operational execution of field programs and client initiativesCoordinate daily workflows, timelines, and operational deliverablesMaintain operational trackers, workback schedules, and execution dashboardsSupport performance tracking, attendance management, and issue resolutionCoordinate procurement, shipping, and distribution of program materials and assetsLiaise with vendors and internal teams to ensure timely delivery and readinessTrack operational costs, process invoices, update budget trackers, and support reconciliationsPrepare weekly operational reports and post-program summariesProactively flag risks, delays, resourcing gaps, or compliance issues and recommend solutionsSupport process improvements, SOP maintenance, and operational best practicesProfessional Skills & Requirements
1–2 years of experience in operations coordination, field operations, or a similar roleBilingual in French is considered an assetValid driver’s license and access to a vehicleAbility to work flexible hours, including evenings and weekendsStrong organizational and time-management skillsDetail-oriented with the ability to manage multiple prioritiesStrong written and verbal communication skillsProficient in Microsoft Office (Excel, Word, PowerPoint)Why Join Match Retail?
Opportunity to lead sales performance in a high-impact regional roleCompetitive compensation and career growth opportunitiesDynamic, collaborative, and performance-driven work environmentExposure to leading brands and strategic retail initiativesA culture that values insights, execution, and measurable resultsIf you're an operations professional with a passion for execution, organization, and supporting high-performing field teams, we want to hear from you!
Interview Process
Our recruitment process is structured and transparent, with candidates assessed consistently against role-related criteria.
Step 1: Qualified candidates complete an initial virtual interview with a Talent Acquisition Specialist.
Step 2: Shortlisted candidates participate in an in-person interview with the Hiring Manager.
Step 3: Selected candidates attend an in-person interview with the Hiring Manager and relevant team members.
Step 4: Final candidates participate in an in-person or virtual interview with Senior Leadership.
AI Disclosure
We use AI-assisted tools to help screen resumes for key skills and minimum requirements relevant to the role. All results are reviewed by our hiring team to ensure thoughtful and balanced decision making.
Match Retail is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all.
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