Elevate your expertise and drive the future of operational efficiency at J.P. Morgan. Join a team dedicated to transforming business processes through intelligent automation. Collaborate, innovate, and make a lasting impact on how we operate.

As an Operations Automation Senior Associate in WM Operations, you lead the implementation of intelligent automation solutions to transform business processes. You conduct independent analysis, gather requirements, and deliver automation strategies that support operational efficiency. You execute and implement digitization initiatives to achieve measurable outcomes for the Operations function.

Job Responsibilities

Engage with stakeholders to support all aspects of process automationImplement operational automation strategy using intelligent automation toolsUtilize automation solutions to create capacity and reduce riskSupport development of the Data Analytics frameworkCoach and mentor team members on automation toolsCreate and deliver training on workflow automationIdentify and collaborate on OKRs, KPIs, and metrics for automation benefitsCommunicate timely and concisely with business partners and managementEnsure compliance with firmwide Intelligent Solutions standardsCollaborate with technology to build infrastructure for low-code automationStreamline operational processes through innovative automation

Required Qualifications, Capabilities and Skills

Demonstrate at least 5 years of experience in data analysis and solution developmentApply knowledge of Python, Alteryx, Tableau, UiPath, Unqork, or similar toolsUtilize intermediate skills in Microsoft Office suiteExhibit sound knowledge of intelligent automation applications and programming languagesUse analytical and problem-solving skills in unstructured situationsCollaborate consistently across all business levelsDeliver projects across multiple streams with varying priorities and complexities

Preferred Qualifications, Capabilities and Skills

Hold a bachelor’s or higher degreeDemonstrate advanced skills in business analysis, design, development, testing, and deploymentUnderstand and apply various technological development methodologiesLead teams effectively regardless of project approachThink in a structured manner and communicate effectivelyArticulate complex technical concepts confidently to senior audiencesWrite with clarity and precision in all communications