You will be working for Global Supplier Services (GSS) which brings together Sourcing, Third Party Oversight, Procurement Operations and Accounts Payable into one team. 

As an Operations Analyst within Payment Operations, you will be responsible for processing accounting/tax documents, managing operational reference data and liaising with internal customers within the organization as well as external customers outside the organization.

Job responsibilities

Process accounting/tax documentsEnsuring payments/processing are made in a timely manner and any delays are promptly investigatedManaging vendor's and internal stakeholders’ enquiriesPartner with the relevant line of business stakeholders in resolving any issuesSupport other operational teams who consume data provided by the core operations team & liaise with them to ensure there are no upstream or downstream issues with the transactions.Participate in a culture of continuous improvement with focus on improving processes & delivery efficiency as well as a world class customer experienceParticipate in working groups supporting strategic platform changes. Research, analyze and resolve any reconciliations needed. Develop strategies to increase cost savings and efficiencies. Lead and/or assist in various projects as needed

Required qualifications, capabilities, and skills

Self-directed and motivated with attention to details. Precise execution of assignmentsAnalytical & problem solving skills. Must be able to effectively prioritize and multi taskGood understanding of Payment Operations processesWritten and verbal communications skillsAbility to interact with both JPMC employees and external vendorsGood time management and prioritization skills. Adhere to the highest degree of professional standardsGood MS Office suite skills (Excel, Word, Power Point) – SharePoint knowledge

Preferred qualifications, capabilities, and skills

Degree or significant previous equivalent work experience is preferred.Outstanding analytical, organizational and research skills with attention to detailStrong organizational skills and a good team playerKnowledge of Payment Operations applications would be an advantage (SAP, Ariba, Concur)