**Our Banking client is looking for Operations Admin Specialist** **Role: Operations Admin Specialist** **Duration: 6+ months** **Location: 935 Franklin Street, Napa, CA 94559.** Financial experience is highly desired. The Client Service Specialist provides excellent service, operation and sales support to the Branch staff and our clients. Serves as the initial point of contact with responsibilities to greet, direct, and assist walk-in or call-in clients with any service-related issues as well as account questions, issues, problem resolution, and escalations. Build positive relationships with peers, business partners, and colleagues while working effectively with others to accomplish organizational goals. **Work hours: 8:30am to 5pm, Monday thru Friday).** **Responsibilities:** + Responsible for the day-to-day operations and administrative functions of the branch. + Work with Sr Financial Consultants and Financial Consultants to communicate solutions either directly or indirectly with clients. + Identify and refer lead opportunities to Sr Financial Consultants and Financial Consultants + Acts as an onsite dedicated service expert on a wide range of client issues. Researches and resolves client issues in cooperation with back office partners + Adhere to all compliance/risk procedures and follow corporate and industry protocols. + Ensure that all paperwork, policy and procedures for client requests have been adhered to in order to satisfy compliance requirements. + Assist Branch Manager in performing daily key compliance and oversight activities for the branch. + Participate in projects to improve processes and enhance the client experience + Perform duties with confidence, minimal supervision and sound judgment to mitigate risk for the firm. **Requirements:** + Excellent communication and computer skills, including MS Word, Excel, and Powerpoint. + Research and resolution of complex client inquiries via phone, cases, and chat + Excellent interpersonal and organizational skills; Strong attention to detail. + Perform duties with confidence, minimal supervision and sound judgement to mitigate risk for the firm. + Must have a sense of urgency, ability to multi-task, excellent organizational skills, and strong prioritization skills. + Must demonstrate a positive and professional image at all times. + 1-2 years of customer service and/or sales experience preferred. + Military education or experience may be considered in lieu of civilian requirements. If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.