Job Posting End Date: February 26 **Who are we?** We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive. **The role** **What will you be doing?** We’re looking for an experienced Operational Resilience Lead to join our Operational Risk & Resilience team. In this role, you’ll lead the delivery and continuous improvement of Unum’s Operational Resilience Framework — ensuring we can effectively prepare for, withstand, and recover from disruption. You’ll oversee Business Continuity Planning, support Technology on Disaster Recovery, run scenario and resilience testing, and act as a key member of our Crisis Management arrangements. You’ll work closely with teams across the business to assess resilience impacts, strengthen continuity plans, and ensure regulatory compliance. **What will you bring?** Key Responsibilities • Maintain and enhance the Operational Resilience Framework, including self assessments and maturity planning. assessments and maturity planning. • Identify and map Important Business Services and oversee scenario testing. • Lead Business Continuity Planning and support Disaster Recovery activities. • Support crisis management processes and maintain related plans and playbooks. • Integrate resilience requirements into business change and third party arrangements. party arrangements. • Produce MI, reporting, and evidence for audits, governance, and regulatory reviews. • Deliver training and awareness to strengthen organisational resilience. What We’re Looking For • Strong experience in operational resilience, business continuity, DR and crisis management — ideally within financial services. • Knowledge of PRA/FCA resilience requirements and ability to apply them practically. • Experience running resilience exercises and managing complex incidents calmly and effectively. • Confident communicator able to influence senior stakeholders and lead workshops. • Understanding of technology resilience, cyber risk, and supplier dependency risks. • Relevant professional qualifications (e.g. BCI, IRM, ISACA) welcomed. \#LI-Hybrid \#LI-AM1 **Why join us?** At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We’ve built a supportive, inclusive environment (https://www.unum.co.uk/about-us/celebrating-inclusion-and-diversity) where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless. If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk . Company: Unum UK