**Contract position for 1 year with possibility of extension.** **Experis w/2 employee with benefits at 40.00 per hour on a 40 work week.** **This position is not open to sub vendor or third parties.** **Remote, estimated 5% travel New York City.** **Contractor must have computer, cell phone, and reliable high-speed internet available while remote.** **Required working with Salesforce, Confluence, JIRA, O365 (SharePoint, Teams, Office Suite)** **Department:** Central Business Services This position will support the Central Business Services Team Lead by supporting a variety of projects focused on process & systems improvements within the team. **Mandatory Qualifications:** + 3-6 years of operations and process improvement/standardization experience. Experience with Lean methodologies is a plus. + Ability and appetite to learn and assimilate new information and think holistically through complex problems with technical and non-technical components. + Process-oriented with demonstrated problem-solving capabilities. + Strong analytical skills and familiarity with Project Management Systems. + Exceptional organizational, time management and planning skills to successfully handle multiple projects simultaneously and meet deadlines in a fast-paced environment. + Skilled in managing multiple, diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy and strong judgement. + Exemplary project management skills with the ability to set priorities, develop and execute on a workplan, and an action-bias to deliver. + Demonstrated problem solving ability, resourcefulness, adaptability, for surfacing value and pragmatic solutions. + Ability to work both independently and with teams. + Ability to balance multiple assignments and prioritize competing demands. + Excellent verbal and written communication skills including in meetings, emails and other written products. Excellent interpersonal skills. + A penchant for mastering and understanding details for the purpose of simplifying the landscape for others. + Preferred: Experience in identifying inefficiencies and implementing automaton or standardizing process. + Experience commensurate with a Bachelor's degree; a combination of education and experience will be considered in lieu of degree. **IT Systems to be Used:** Salesforce, O365 (SharePoint, Teams, Office suite), Asana, Confluence, JIRA **Responsibilities:** + Collaborate closely with Central Business team members to understand work streams, priorities, and business processes. + Identify operational inefficiencies to align with organizational goals and improve overall functionality. + Manage end-to-end process improvement projects. + Lead efforts to analyze, redesign , and implement optimized workflows. + Efficiently manage a high volume of requests/tasks while resolving complex issues. + Maintain documentation regarding various projects, processes and operations. + Convert, migrate, and develop SOPs and process to Knowledge Base. + Document best practices across teams and processes and share recommendations to increase awareness. + Review and analyze data sets to identify trends, flag anomalies, with an eye towards driving continuous improvement. + Provide oversight and support to other contractor pools or centralized processes. + Conduct voice of customer across teams to determine need for new/improved services. + Other duties as identified that contribute toward the key outcomes of the Central Business Services team. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.