LODI - MILAN (ITPUS), Italy
10 hours ago
Operation administrator - UPS Healthcare

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Job Description:

Job Summary
The OPS Administrator is responsible for managing and supporting day-to-day operational activities, systems, and processes, ensuring business continuity, operational efficiency, and reliable support to internal teams. The role works closely with IT, Operations, and Business functions to ensure smooth and effective operations.

Responsibilities:

Manage and monitor daily operational activities and processesAdminister and maintain internal systems and operational toolsProvide operational support to internal teams (IT, Finance, HR, Operations)Monitor operational performance and identify issues or anomaliesHandle incidents and perform first- and second-level troubleshootingCreate and maintain operational documentation, procedures, and best practicesSupport the implementation of process improvements and automation initiativesAssist in managing vendors and external service providersEnsure compliance with internal policies, SLAs, and security standards
Experience in Operations, IT Operations, or System Administration rolesSolid knowledge of operating systems (Windows, Linux, or both)Familiarity with ticketing, monitoring, and reporting toolsUnderstanding of operational processes and business workflowsStrong problem-solving skills and ability to manage prioritiesAbility to collaborate effectively with cross-functional teams


Qualifications:

High school diploma, GED, or International equivalentAbility to work varying shifts, additional hours, and or overtime depending on service needsAbility to lift up to 70 lbs./32 kgs. Ability to work cooperatively in a diverse environment Working knowledge of Microsoft Word, Excel, Access, and Outlook
Good English language (written and spoken)

Permanent contract

Working hrs: from monday to friday 6.00 am-2.00pm or 2.00pm-10.00pm

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Employee Type:
 

Permanent


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