Position Profile
Responsible for quality delivery, pick-up, and relocation of customer packages and mail in a safe manner and according to customer requirements. Position requires federal DOT compliance and adherence to all Delivery Safety Standards.

Job Duties and Responsibilities Ensure proper receiving, sorting, and PO processing. Load and secure packages and mail in the van/truck. Pick up mail and packages from designated customer locations. Deliver mail and packages to correct delivery points. Maintain log books in accordance with DOT regulations (electronic or manual). Perform pre- and post-trip inspections; ensure vehicle is safe, clean, and compliant with DOT and state laws. Participate in Safety Programs. Pre-call customers when applicable. Provide strong customer service and identify customer needs; refer calls as appropriate. Maintain professional appearance per site dress code. Ensure all paperwork is signed and processed correctly. Load/unload trucks as needed. Follow all accident/incident reporting guidelines. Meet productivity and quality standards as outlined by manager. Operate warehouse equipment (forklift, stair climber, pallet jack) as required. Lift packages up to 50 pounds. Assist with training new delivery drivers on current routes. Perform other duties as assigned. Qualifications (Education, Experience, and Certifications)

Required:

Safe driving record and history. Eligibility to drive a commercial vehicle per FMCSR regulations. Valid driver’s license per company policy. Pass a road test. Valid and current medical card. Minimum age: 20 years; properly licensed in state of residence. High school diploma or equivalent. Valid commercial driver’s license (if applicable per state). Ability to read maps and use electronic GPS. Knowledge, Skills, and Abilities Ability to handle oversized and overweight packages. Identify at-risk behaviors and make quick corrections. Strong customer presentation and communication skills. Familiarity with smartphones/tablets and electronic technology. Adequate reading, math, and writing skills. Certification on warehouse equipment operation may be required. Working Conditions and Physical Demands Risk of serious injury if lifting/moving procedures or road rules are not followed. Frequent stooping, bending, squatting, and kneeling. Physical effort required for lifting packages up to 50 pounds. Work assignments are diversified; ability to interpret and apply complex instructions. Work environment includes office, warehouse, and vehicle settings with normal lighting, ventilation, and temperature. Ability to work independently.

Disclaimer: The above statements describe the general nature and level of work performed. They are not an exhaustive list of all responsibilities, skills, or working conditions associated with this job.