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Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, and leadership programs And more DescriptionJob Summary: The Oncology Nurse Navigator (ONN) is a disease group specific expert who meets the individual supportive care needs of patients by making proactive and recurring risk-based touchpoints to identify and eliminate barriers to care from the point of the new patient visit (NPV) through completion of active treatment. Additionally, the ONN supports a coordinated transition into survivorship and/or end of life care. The ONN actively evaluates current navigation practice and seeks opportunity to engage in quality improvement efforts to advance both individual practice and the navigation program at large in alignment with evidence-based studies to improve the overall patient experience and clinical outcomes. Primary duties and responsibilities: Care Coordination and Patient Flow (Regular Touchpoints at Care Transitions): 1. Ensure regular, proactive touchpoints with patients at every major care transition to provide consistent support and guidance throughout their oncology journey. 2. Each patient must receive a minimum of five scheduled touchpoints during key transitions such as diagnosis, treatment initiation, treatment modality change, post-treatment, and survivorship or end-of-life planning, with additional touchpoints provided as needed based on the patients condition and needs (PRN). 3. Collaborate closely with the multidisciplinary team to receive referrals from various pathways and integrate the navigation team's efforts to address patient-specific barriers, ensuring seamless care coordination and enhanced patient outcomes. 4. Where the ONN is referred for services that are out of the scope of nursing navigation, the ONN provides a more appropriate professional referral and then oversees throughput on that recommendation to ensure needed support is provided in a timely manner. Patient/Caregiver Education (Provide Patient and Caregiver Education): 1. Offer education and support to patients and their caregivers about their treatment plans, including pre/post-operative care, chemotherapy, immunotherapy, and radiation therapy, and manage home symptom care as needed. 2. Reinforces treatment plans with patients and caregivers by providing education related to planned and potential care pathways, reinforcing pre/post-op teaching, chemotherapy and immunotherapy teaching, and radiation therapy teaching, on an as needed basis. Barrier Identification and Management (Identify and Eliminate Barriers to Care): 1. Proactively identify potential barriers to patient care, such as logistical issues, insurance problems, or knowledge gaps, and work to eliminate these barriers to facilitate timely and effective treatment. Multidisciplinary Collaboration (Collaborate with Multidisciplinary Teams): 1. Work closely with oncologists, surgeons, radiologists, genetic counselors, and other healthcare professionals to develop comprehensive, patient-centered care plans, including participation in tumor board meetings and other collaborative forums. 2. Supports patients with difficult decision making for genetic testing. 3. Collaborates with the multi-disciplinary team to ensure timely completion of care during care transitions. Monitoring and Evaluation (Monitor and Evaluate Patient Progress): 1. Regularly assess patient progress, adjust care plans as necessary, and escalate care to appropriate team members when patients experience complications or require more intensive management. 2. The ONN may support at home symptom management with referral back to the primary medical team for escalation to the appropriate level of care. Quality Improvement (Participate in Quality Improvement Initiatives): 1. Engage in department-level quality improvement projects and initiatives to enhance patient care and outcomes, utilizing evidence-based practices and data-driven decision-making. 2. Actively evaluates current navigation practice and seeks opportunity to engage in quality improvement efforts. 3. Participates in a department level quality improvement project annually (Other Requirement). Research Facilitation (Facilitate Research and Clinical Trials Participation): 1. Identify patients eligible for research studies or clinical trials, provide relevant information, and facilitate patient enrollment and follow-up, coordinating closely with research staff and study sponsors. 2. Collaborates with the testing center staff to identify patients interested in research studies. Additional duties as assigned. Judgment and Autonomy: The employee is expected to exercise independent judgment and critical thinking in managing patient care and navigating complex healthcare systems. The ONN will work independently under the general direction of their leader, utilizing their expertise to make informed decisions about patient education, care coordination, and barrier identification. While collaborating with a multidisciplinary team, the ONN must independently prioritize tasks, make clinical assessments, and take appropriate actions to ensure optimal patient outcomes in alignment with organizational protocols and best practices. Qualifications: Minimum required: Education - Bachelors degree in Nursing required and Graduate of an accredited school of nursing. Licensure - Active Georgia (GA) nursing license, eligible for licensure in GA. Certifications - 1. BLS. 2. If completing virtual care activities that may include multi-state practice, an active compact/multistate license (eNLC) is required within 60 days of hire. Employees in role prior to 11/09/2025 will have until their next renewal date to achieve compact status Preferred Qualifications: Experience - 3 years within oncology, with at least 1 year in assigned disease group. Certifications - OCN, AOCN, APN, CBCN, or BMTCN certification preferred, required within 24 months. Other Requirements (if applicable) - Must complete a minimum of 12 CEUs annually with a focus on disease group specialty if certification is not already disease group specific. Physical Requirements: (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. Environmental Factors: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Additional DetailsEmory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.
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