San Francisco, CA, 94103, USA
3 days ago
Omni Channel PJM
Job Description Sephora is looking for an Omnichannel Technical Project Manager to support digital initiatives across e‑commerce and client-facing platforms. This role focuses on driving execution, coordinating cross‑functional teams, and ensuring on‑time, high‑quality delivery of complex technical projects. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Responsibilities Manage end‑to‑end delivery of omnichannel and e‑commerce initiatives, including Order Management–related projects Partner closely with engineering, QA, product, architecture, security, and business teams Own project plans, timelines, dependencies, risks, and status reporting Facilitate Agile ceremonies (standups, sprint planning, retrospectives) Maintain Jira boards and project documentation in Confluence Drive UAT planning, execution, and release readiness Identify and resolve issues and blockers; escalate risks as needed Support process improvements and PMO best practices across the portfolio Requirements 5+ years of Technical Project or Program Management experience Experience delivering digital, e‑commerce, or omnichannel projects Strong understanding of SDLC and Agile methodologies Hands‑on experience with Jira and Confluence Proven ability to manage cross‑functional technical teams Strong communication and stakeholder management skills Nice to Have Order Management or checkout/cart experience Retail or consumer‑facing digital experience Experience working with security or compliance‑driven initiatives
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