At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.
For more information, visit oliverwyman.com, or follow us on LinkedIn and X.
Job Overview:
The HC Coordinator provides a wide range of support to the Human Capital Operations team. This position maintains employee records and documentation, and provides support on transactions, programs, benefit administration and other initiatives as needed.
This is a hybrid role that requires 2 days per week in our Mexico City office. There is no option to be fully remote.
**Please submit CVs in English.**
Key Responsibilities:
Administration of employee files
Managing required documentation in accordance with legal and company requirements and ensures accuracy and completeness.
Request/follow up/download Background Check reports
Accurately enter and maintain hires, extensions, and terminations in the Employment Transaction tool (ET) and Workday, ensuring data integrity across systems.
Be the point of contact with new joiners to gather paperwork
Please coordinate with IT and Office Services to provision the new hire’s laptop and credentials
Preparation of employee documentation such as contracts, termination and exit letters
Creation of the tickets for Prosper (benefit platform) inquiries
Prepare local payroll formats (new hires & modifications to payroll records)
Distribute grocery vouchers & insurance plastics to colleagues
Prepare e-mail communications to the office
Assist with Onboarding logistics
Vacation tracking
Monthly invoices requisitions (background checks, parking, intern agency)
Prepare proof of employment
Prepare & Post Birthday list every month
Post HC relevant information in the boards
Follow up with payroll/audit requirements (copies and scanned files)
Assists in terminations and exits
Ensuring compliance with internal and external regulations
Assist HCM and HC Generalist with administrative support
Reservation of rooms; sending invitations to hosts and new hires
Support colleagues with basic benefits questions; guide to open tickets or escalate
Follow up so new hires register dependents in Prosper and receive policy and card
Help create communications of topics shared during Business Updates
Create employee files including signed contracts in a timely manner
Must familiarize with company policies to guide colleagues
Experience Required:
Bachelor's degree
Entry level role with prior HC intern experience or working in an administrative HC position for 1+ years
Knowledge of local labor laws and regulations is a plus
Technical Skills:
Fluent in English
Proficiency in Microsoft Suite including Outlook, Teams, Word, Excel, PowerPoint
Skills and Attributes:
The ability to be productive, flexible and to manage multiple project priorities in a complex, performance-driven environment
Strong attention to detail and accuracy; able to meet deadlines
Organized, maintain and respect confidential information and a strong sense of urgency
Strong client-support orientation
Ability to communicate effectively with all levels of the firm
Ability to effectively function in a team environment
Excellent verbal and written communication skills
Strong presentation skills
Results and solution oriented
Proactive problem solver looking to improve the way things are done
Engaged with learning and leveraging AI to improve efficiency
Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.
Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.