Mexico City, Mexico
50 days ago
Oliver Wyman - Human Capital Coordinator - Mexico City

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press.  Our clients are the CEOs and executive teams of the top Global 1,000 companies.

The Actuarial Practice of Oliver Wyman works with companies to manage property and casualty, life and annuity, and healthcare risks across a broad range of industries. Our firm assists with quantification of risk and loss exposures, and provides advice on external business strategy, internal risk management, implications of mergers and acquisitions, and new product development. We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist our clients in evaluating and addressing risk. We offer solutions so our clients may manage and prepare for the potential financial consequences of uncertain future events.

Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit www.oliverwyman.com.

Job Overview:

We are seeking an organized and detail-oriented Human Capital Coordinator to remotely support the US-based Human Capital team at Oliver Wyman Actuarial. The Human Capital Coordinator plays a critical role in supporting operations across the employee lifecycle, including recruiting (resume collection, interview scheduling and logistics, etc.), HC Operations (creating and maintaining employee files, entering data requests for input into the HRIS Workday, etc.), and talent development (supporting the career review process, tracking participation in learning programs, etc.).

The Human Capital Coordinator will be required to work from the Mexico City office at least two days per week. 

**Please submit CVs in English.**

Key Responsibilities (not exhaustive):

Coordinate a high volume of interviews and logistics, including video conferences, office visits, phone screens, and debrief meetings

Provide timely and professional communication to candidates, and develop strong relationships with all participants – candidates, recruiters, and interviewers

Assist with generating and sending offer letters and managing the collection of new hire paperwork

Support new hire onboarding

Perform other recruitment duties and projects as assigned

Human Capital Operations

Create and maintain employee electronic files

Work with OW HC Ops representative to update employee data in Workday

Create transactions in our Employee Transaction (ET) tool for: new hires, terms, ICs, salary increases, special bonus payments, transfers, dept/title changes, LOAs, etc.

Track vacation information for all US employees

Submit monthly CA sick time report

Update and maintain master vacation tracker

Upload annual accrual file and input accrual information for new hires throughout the year

Answer employee questions and help with ad-hoc employee requests

Support gathering necessary approvals in accordance with our Approval Matrix

Perform other HC Ops duties and projects as assigned

Talent Development

Help with logistics for performance management meetings (send out calendar invites, reserve conference rooms, order catering)

Coordinate virtual and in-person training programs, including maintaining and monitoring attendee lists to ensure accuracy at all times

Perform other duties and projects related to performance management and/or training as assigned

Experience Required:

1-3 years prior experience working in an administrative HC position in a high volume, fast-paced environment

Experience in management consultancy, financial services, and/or a similar professional services industry a plus

Skills and Attributes:

Clear communicator with fluency in English, both written and spoken

Proficiency with the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Knowledge of Workday or any other relevant HR system is a plus

Highly organized and detail oriented; ability to multi-task and prioritize independently, successfully handling multiple projects with shifting deadlines

Ability to manage a heavy calendar

Ability to maintain an organized email inbox; both personal and team shared inbox

Demonstrated ability to thrive in a fast-paced environment

Ability to maintain confidential information in a professional and discrete manner

Strong interpersonal skills

Superior client service orientation and customer service skills

Solution-oriented and proactive

Ability to maintain and respect confidentiality

Strong growth mindset and willingness to learn


Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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