Office Services Coordinator
Bank OZK
Why Bank OZK
Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.
The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (https://careers.ozk.com/benefits) .
Job Purpose & Scope
Performs various administrative and clerical duties to support the office’s daily operations in all assigned areas of responsibility, including general office support, coordination of travel and meeting logistics, assistance with facility maintenance and security needs, and inventory management.
Essential Job Functions
+ Greets customers entering the area with a friendly and positive demeanor and anticipates needs, when appropriate, to exceed customer service expectations.
+ Provides administrative and clerical support to Senior Managing Directors located at facility
+ Keeps facility stocked with office supplies, kitchen supplies (including coffee), and anything else necessary for daily operations.
+ Coordinates internal/external meetings; maintain meeting calendar. Prepares conference rooms for meetings as necessary
+ Assist with and coordinate travel logistics as necessary.
+ Maintains professional telephone etiquette and message delivery and ensures all matters are handled in a professional manner.
+ Sorts departmental mail; FedEx, UPS shipments.
+ Provides assistance to others in department as needed.
+ Assists with reporting of office maintenance and service support tickets to Corporate Facilities
+ Assists Facilities Management in coordinating maintenance with various contractors, vendors (i.e., janitorial, HVAC); and communicates progress and/or issues on projects and/or maintenance.
+ Inputs all location-specific invoices into the accounts payable system.
+ Coordinates with Security to provide appropriate access to the office for employees, visitors, and vendors.
+ Reports security systems malfunctions for system maintenance/service issues.
+ Assists in the coordination of emergency preparedness and emergency response needs.
+ Performs other duties as assigned.
Knowledge, Skills & Abilities
+ General knowledge of administrative and clerical procedures.
+ Skill in using computer, including Microsoft Office Suite.
+ Ability to communicate effectively both verbally and in writing.
+ Ability to display professionalism in all interactions and provide excellent customer service.
+ Ability to work under general close supervision.
+ Ability to multi-task, manage multiple priorities and meet deadlines in a fast-paced environment.
+ Ability to demonstrate attention to detail.
+ Ability to display initiative to improve and promote operational efficiencies.
+ Ability to treat others with respect and consideration regardless of their status.
+ Ability to work effectively in a team environment.
+ Ability to accept feedback from others.
+ Ability to maintain confidentiality.
Basic Qualifications
+ High school diploma or equivalent, required.
+ 2+ years of work experience in administrative, secretarial, general office support, or receptionist roles, required.
Preferred Qualifications:
+ Current Notary license/certificate or able to obtain license/certificate, preferred.
+ Prior work experience in Banking, Commercial insurance, Commercial construction, and/or Commercial Property Management, preferred.
Job Expectations
O perate customary equipment and technology used in a business environment, with or without accommodation.
Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
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EEO Statement
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
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