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Office Manager - Office Operations & Client Experience Leader

Location: Dallas, TX (75205)
Employment Type: Full-Time
Industry: Professional Services

About the Role

We are seeking an experienced, high‑caliber Office Manager to lead daily operations, enhance internal workflows, and elevate the overall client experience. This role serves as the operational backbone of the organization-ensuring the office runs with efficiency, professionalism, and strategic coordination.

The ideal candidate is proactive, highly organized, and capable of managing a wide range of operational responsibilities while representing the company with professionalism and polish.

Key ResponsibilitiesClient Experience LeadershipServe as the primary point of contact for visitors, clients, and partnersEnsure a consistently exceptional and polished client experienceOversee client communication processes and standardsOperational OversightManage day‑to‑day office functions, ensuring seamless operationsStreamline administrative processes to improve efficiencyCoordinate scheduling, meeting logistics, and executive calendarsAdministrative GovernanceMaintain internal documentation, office policies, and operational workflowsSupport leadership with high‑level administrative tasks and coordinationSupervise office organization, compliance, and internal communication flowOffice Facilities & Vendor ManagementOversee vendor relationships, contracts, and office service providersEnsure the workspace is well‑maintained, fully stocked, and functioning effectivelyManage budgeting for office supplies and operational needsCRM & Information ManagementMaintain accurate client information within the CRM systemSupport data integrity, reporting, and client record optimizationIdeal Candidate ProfileStrong communication skills with an executive‑level level of professionalism3-7 years of office management or operational leadership experienceProven ability to manage multiple priorities and high‑volume workflowsSolutions‑oriented mindset with the ability to anticipate needs proactivelyHighly organized, detail‑driven, and comfortable owning operational processesBachelor's degree in Business Administration or a related field (preferred)Familiarity with CRM platformsExperience within financial services or a professional services environment (a plus)What This Role OffersA pivotalposition within a growing organizationOpportunity to shape office systems, workflows, and client experience standardsHigh visibility with leadership and the broader team

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