Office Manager – Manufacturing Facility

Springfield, MA
Full-Time | On-site

Overview

We are seeking a hands-on Office Manager to support daily operations at our manufacturing facility in Springfield, MA. This role is ideal for someone who thrives in a fast-paced environment, enjoys wearing multiple hats, and takes ownership of keeping the office, people, and processes running smoothly.

You’ll be the central point of coordination between leadership, production, vendors, and administrative functions.

Key Responsibilities

Manage day-to-day office operations to support manufacturing and leadership teams

Handle administrative tasks including scheduling, correspondence, filing, and document control

Support HR-related functions: onboarding, timekeeping, payroll coordination, and employee records

Assist with basic accounting tasks such as invoicing, purchase orders, expense tracking, and vendor coordination

Serve as the main point of contact for vendors, service providers, and office supplies

Coordinate internal communication between office staff, production teams, and management

Help implement and maintain office procedures, policies, and compliance documentation

Provide general support to leadership,  problem-solving, follow-ups, and special projects as needed

What We’re Looking For

Proven experience as an Office Manager, Administrative Manager, or similar role

Comfortable wearing multiple hats in a small-to-mid-size manufacturing environment

Strong organizational skills with the ability to prioritize and multitask

Excellent communication skills,  professional, clear, and proactive

Working knowledge of payroll, finance, HR admin, and basic accounting processes

Proficient with Microsoft Office / Google Workspace (experience with ERP systems a plus)

Self-starter mindset with attention to detail and accountability

Manufacturing or industrial environment experience

Familiarity with timekeeping systems, invoicing, and vendor management

Experience supporting operations, HR, and finance simultaneously