The primary function of this role is to facilitate the release of vehicles located at body shops, residences, or other locations while providing exceptional customer service to both internal and external customers.
ResponsibilitiesEngage with customers through phone calls, emails, and in-person interactions.Offer solutions that contribute to an excellent customer experience.Utilize company resources to gather information and meet customer needs.Provide support through chat and email as necessary.Assist with title support as needed.Perform other duties as assigned.Essential Skills1+ year of office support or customer service experience.Proficiency with Microsoft Office.Excellent written and verbal communication skills.Proficiency with office equipment.Attention to detail.Problem-solving skills.Computer proficiency with MS Suite.Additional Skills & QualificationsBilingual skills are a plus.Work EnvironmentThis position is located within an auto auction facility, specifically in the office building on a large lot of cars. The team consists of five members, including one customer service representative and three individuals in title and dispatching. The role operates Monday through Friday from 8:00 am to 5:00 pm, with a team meeting every Thursday at 7:30 am, resulting in half an hour of overtime per week. The dress code is business casual, with jeans being acceptable.
Job Type & LocationThis is a Contract to Hire position based out of York Haven, PA.
Pay and BenefitsThe pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully onsite position in York Haven,PA.
Application DeadlineThis position is anticipated to close on Feb 4, 2026.
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\n\nAbout Aston Carter:\n
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
\n\nThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
\nIf you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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