Details **Open Date** 01/29/2026 **Requisition Number** PRN44151B **Job Title** Receptionists **Working Title** Office Assistant **Career Progression Track** S00 **Track Level** S2 - Intermediate **FLSA Code** Nonexempt **Patient Sensitive Job Code?** No **Standard Hours per Week** 40 **Full Time or Part Time?** Full Time **Shift** Day **Work Schedule Summary** 8:30am to 5:00pm **VP Area** President **Department** 00429 - University Print & Mail Srvs. **Location** Campus **City** Salt Lake City, UT **Type of Recruitment** External Posting **Pay Rate Range** $16.00 - $18.00/h DOE **Close Date** 02/10/2026 **Priority Review Date (Note - Posting may close at any time)** **Job Summary** The Office Assistant greets and assists visitors in person, over the phone, and via email, providing them with necessary information or directing them to appropriate departments or individuals. This position also provides support to Customer Service Representatives (CSRs) with tasks such as order entry, organizing web orders, and other administrative duties as needed. The role is critical in maintaining a welcoming and efficient office environment. Other light administration duties may be assigned when needed. **Learn more about the great benefits of working for University of Utah: benefits.utah.edu** **Responsibilities** 1. Welcome and direct visitors to the appropriate person or office. 2. Answer incoming calls, provide customer aid, and route customers to the correct contact as necessary. 3. Assist customers with the pick-up and drop-off of print jobs, packages, and mail, and schedule deliveries with the logistics team as needed. 4. Process registers transactions efficiently and accurately. 5. Sort incoming email and route to the appropriate Customer Service Representatives. 6. Support customers with online orders and assist with order entry in internal systems. 7. Provide information about the organization and its activities for callers and visitors. 8. Maintain office equipment, arrange for repairs or service as required. 9. Willing to help with simple hand work production tasks when needed. Note: This job description is not intended to list all duties, responsibilities, or qualifications associated with the role **Minimum Qualifications** **EQUIVALENCY STATEMENT :** 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience). **Receptionist, II:** Requires at least 1 year of related experience. **Preferences** * Education: High school diploma or equivalent is required (one year of education can substitute for two years of related work experience). * Experience: One year of full-time customer service experience or equivalent. * Skills: Demonstrated strong interpersonal and communication skills. * Requirements: Applicants must show the potential to effectively perform essential job functions as outlined in this job summary. * Clerical tasks: Oversee clerical tasks like sorting and sending packages/mail back to our distribution area, maintaining files, scanning tickets, and keeping an inventory of office supplies or finished goods. Familiar with standard Microsoft office software including Outlook for email. Must be willing to learn MIS software tasks. Use standard web browsers and MS Teams **Type** Benefited Staff **Special Instructions Summary** **Additional Information** _The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students._ _Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities._ _The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both._ _To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:_ _Director/ Title IX Coordinator_ _Office of Equal Opportunity and Affirmative Action ( OEO /AA)_ _383 University Street, Level 1 OEO Suite_ _Salt Lake City, UT 84112_ _801-581-8365_ _oeo@utah.edu_ _Online reports may be submitted at_ **oeo.utah.edu** **_For more information:_** **https://www.utah.edu/nondiscrimination/** **_To inquire about this posting, email:_** **employment@utah.edu** **_or call 801-581-2300._** _The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules._ _This position may require the successful completion of a criminal background check and/or drug screen._ _https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South._