The North America Workforce Management (WFM) Center of Excellence (COE) Analyst ensures that the workforce management systems are effectively understood and utilized across the organization. This incumbent is responsible for developing system policies, creating processes, developing training, and supporting change management activities for the WFM system.

Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.