Beyond Assisting Guests, It's Ultimate Stay Creator at DoubleTree by Hilton Perth Waterfront
Situated in a prime position on the edge of the stunning Swan River, the hotel adjoins Barrack Square and the Elizabeth Quay precinct. The 229-room hotel boasts stunning panoramic river and city skyline views. This stylish full-service hotel is home to Reel Kitchen, 18 Knots Rooftop Bar, and picturesque banquet facilities.
DoubleTree by Hilton Perth Waterfront was honoured with the prestigious Superior Accommodation Award from the Australian Hotel Association of Western Australia (AHA WA) in 2023. In the same year, Reel Kitchen received the Contemporary Cuisine Award, followed by the WA All Abilities Award and the WA Guest Services Team Award in 2024.
Welcome to A World of Opportunities
Why do we enjoy working here? This is more than just a workplace.
Here you have the opportunity to develop and discover yourself as much professionally as you do as a person. We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.
A World of Rewards
Personal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.
Smart uniform provided and laundered
Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Complimentary fresh and healthy meals when on-duty catering
Team Member Referral Program – offered at a rate of $100 per successful referral
25% off Food and Beverages (subject to individual outlets)
A chance to unlock your great wellness benefit with Fitness Passport
Modern and inclusive Team Member areas
Recognition non-stop all year long!
Responsibilities:
Guiding the Front Office team and inspiring your teammates in their tasks
Roll Out the Red Carpet: Elevate the experience for our VIP and long-stay Guests with top-notch service
Mastering protocols and perfecting precision in every data task
Swiftly addressing guest inquiries and special requests with tailored solutions
Expertly navigating Hotel Amenities and services, and always delivering above and beyond
About You:
Have at least 12 months of full Australian Working rights (sponsorship is not offered)
Physically based in the Perth Metropolitan Area or willing to relocate (no relocation allowance is provided)
Have a degree, diploma, or formal certification in Hotel Management or equivalent
A previous Night Manager or Duty Manager experience in a hotel
Have an Approved Manager License
Aquatic Rescue (or willing to obtain)
Food Hygiene Certificate (or willing to obtain)
Strong English writing, reading and speaking communication, with a bonus for those who are multilingual
Tech-Savvy Precision and Confidentiality: Mastering technology with a keen eye for detail and data security
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!
Hospitality Integrity Leadership Teamwork Ownership Now