Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower-lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod’s most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inn’s private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. The nearby 8-acre Chatham Bars Inn Farm provides the Inn’s restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm-to-table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence.

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What you will have an opportunity to do:

The role of the Night Auditor involves auditing the daily guest ledgers and handling the duties of both the front desk and the accounting department. The responsibilities include but are not limited to balancing daily reports and receipts for the rooms and restaurants, checking hotel guests in and out, and all evening guest inquiries.  The Night Auditor must ensure the accuracy of all charges to the guest folios. Additional responsibilities include:

Post and balance charges in a timely and efficient manner

Run various reports for the accounting department

Complete and input with accuracy all night audit reports

Make room reservations and provide information and services to guests

Ensure that Chatham Bars Inn Service Standards (Forbes, Preferred Legend and AAA) are adhered to  

Present a professional appearance

Handle all guest complaints and comments relating to the department tactfully

Ensure that the standards are continuously refreshed, maintained and used effectively

Cooperate and coordinate teamwork with other departments

Perform any other reasonable duties as required by the Front Office or Director of Operations

Requirements:

Must have a valid driver’s license

Previous night auditor experience preferred

Superior customer service skills

Demonstrated leadership skills

Ability to understand and carry out instructions

Ability to multi-task

Experience in Opera systems preferred

Strong attention to detail and organization

Basic math and accounting skills necessary

Excellent computer skills

Ability to work independently

Ability to work overnight hours – 11pm – 7am

What are we looking for?

Compensation:

$19.42

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$19.42

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.