**Job: Network Technician** **Location: Warrendale, PA** **Duration: 12 Months** **Rate: $50/hr. W2** **Work Model:** **Onsite with occasional travel & rotational after-hours support** **About the Role** We are seeking an **IT Expert Technologist / Infrastructure Support Engineer** to join a high-performing Customer Solutions team delivering best-in-class customer service and technical solutions. This role supports back-end IT infrastructure operations, works closely with global and regional IT teams, and enables business units across various domains to operate with reliability, security, and efficiency. The ideal candidate brings strong technical depth, hands-on support experience, and the ability to collaborate across diverse environments while driving process improvements and operational excellence. **Key Responsibilities** + Provide physical support for network, compute, storage, and data/voice infrastructure across office, field, and manufacturing sites. + Diagnose and resolve hardware, software, connectivity, power, and cooling issues. + Coordinate with global IT teams, vendors, and managed service providers (MSPs) to execute tasks and resolve incidents. + Perform network monitoring, troubleshooting, and issue resolution across radio/wireless and traditional network technologies. + Support end-to-end project delivery including procurement, staging, installation, and asset lifecycle management. + Translate business requirements into technical specifications and represent IT in cross-functional discussions. + Facilitate system change management and build strong relationships with business stakeholders. + Provide onsite and remote support, including rotational after-hours coverage. + Ensure corporate IT standards, processes, and security protocols are consistently followed. + Contribute to continuous improvement initiatives and identify opportunities for operational enhancements. + Travel as required to support project and operational needs. **Required Skills & Experience** + 3–5+ years of professional IT experience in infrastructure support. + Hands-on experience supporting physical infrastructure, data centers, and field-based equipment. + Strong understanding of Windows Server environments, storage systems (NetApp, Dell EMC, etc.), and backup/power systems. + Expertise in networking technologies including TCP/IP, wireless/radio networks, and devices from Cisco, Juniper, Fortinet, or Palo Alto. + Familiarity with modern networking models such as **SD-WAN** , **Zero Trust** , and **Software-Defined Perimeter (SDP)** . + Experience with cloud platforms (AWS, Azure) and ITSM tools (ServiceNow). + Understanding of virtualization platforms and enterprise infrastructure environments. + Ability to apply cable design principles and support cabling installations. + Strong communication, interpersonal skills, and ability to work across global, multicultural teams. + Proven problem-solving skills and ability to work independently with minimal supervision. + Willingness to learn new technologies and adapt to Agile ways of working. + Certifications in networking or service management (e.g., CCNA, ITIL) are highly regarded. **What We’re Looking For** + A resourceful and analytical technologist with a customer-service mindset. + Someone who enjoys hands-on infrastructure work and collaborating with diverse technical teams. + A proactive team player who takes initiative and contributes to continuous improvement. **How to Apply** Interested candidates can submit their updated resume for immediate consideration. Shortlisted applicants will be contacted for the next steps. **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.