**Description** The Network Operations Center (NOC), a multi-tenant network support team, located in Oak Ridge, Tennessee, currently has an opening for the position of Network Technician I. The NOC supports multiple client networks, in both a multi-tenant, and dedicated structures. This role is fully remote and can be worked anywhere within the United States. **Responsibilities and Duties:** + Inspect LAN/WAN infrastructure and fix minor or major problems/bugs + Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network + Evaluate network performance and find ways of improvement + Test, configure, and maintain network hardware and peripheral devices + Assist End-Users is identifying and resolving network related issues + Organize and schedule upgrades and maintenance without deterring others from completing their own work **Qualifications** **Required Education and Experience:** + Associate's Degree in Computer Networking/Engineering or related field, or 1-3 years of IT experience in a Service Desk or Direct Support position + Outstanding diagnostic, problem-solving and analytical skills + Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies + Familiarity with the OSI and TCP/IP models and how the layers function and relate + Understanding of the concepts and best practices of Network Security + Knowledge in SSH and accessing network hardware and configuration via CLI + Hands-on experience with common software and hardware + Good written and verbal communication skills, with a focus on accurate and succinct documentation of all work performed + Exceptional customer service skills + Strong attention to detail + Punctual + Citizenship Required **Desired Skills, Experience, and Certifications** : + CompTia Security+ CE + CompTia Network+ CE + Cisco Certified Network Associate Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. REQNUMBER: 2600833 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability