We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

This exciting role is a fast-paced healthcare provider support role, intended to foster a positive provider experience by responding to provider inquiries, performing provider demographic updates and data audits, as well as
other provider initiatives.The role is an individual contributor position, but part of a broader team of colleagues with similar responsibilities. 

Key Responsibilities 

Manage the provider application / onboarding process and workflow within internal systems, ensuring information is collected and documented against workflow standards. Role is responsible for achieving production volume standards as defined by department management, and may only focus on specific aspects of the provider application / inquiry / data integrity processes (as defined by management)  Role will be oriented to specific workflow supporting these tasks, and will generally follow these workflow expectations towards production expectations  Respond to provider inquiries (Network Assistance Form tickets) spanning several types of inquiries (ex: status of their application) Role will conduct necessary independent research/outreach/steps to resolve provider situations within specified turnaround times Research provider requests for demographic data maintenance to validate accuracy of change request and/or if more information may be needed.  Interact with provider to close information gaps where necessary.  Work with internal cross-functional partners to submit information updates into various provider data systems  Ensure accuracy of our provider applications, inquiry responses, and all corresponding data by engaging in related review and audit processes  Role will interact with external providers and must demonstrate appropriate professionalism and communication standards

Required Qualifications

2-5 years data entry experience1-2 years of Health industry service experienceMicrosoft Office experience

Preferred Qualifications

Knowledge of PRMS and EPDB or Smart Front End . 

Education

Associate degree or equivalent combination of education and experience. 

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $31.72

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 02/13/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.