Req #: 247625 Department: UW INFORMATION TECHNOLOGY Appointing Department Web Address: https://it.uw.edu/uw-it/ Posting Date: 07/07/2025 Closing Info: Open Until Filled Salary: $8,313 - $13,508 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230119\_a11y.pdf) As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. Empower Innovation. Enable Discovery. Connect the World. Join the University of Washington’s central IT organization and help shape the future of research, education, and healthcare. As a Network Operations Engineer at UW-IT, you’ll play a critical role in building and maintaining one of the largest and most advanced networks in higher education—supporting 85,000+ students, faculty, and staff, UW Medicine’s hospitals and clinics, and global research operations. At UW, your work matters. You’ll be part of a mission-driven community that values inclusion, creativity, and collaboration. Your perspective and experience will be honored and your impact will be felt far beyond the campus. **What You’ll Do:** Design, configure, and maintain network infrastructure (routers, switches, firewalls, etc.) Troubleshoot and resolve complex network issues in a 24/7 environment Optimize performance and implement technologies like OSPF, BGP, IPv6, QoS, SNMP Document systems and contribute to knowledge sharing across teams Collaborate with security, systems, and support teams across the University Support cutting-edge projects in education, healthcare, and global research **What You Bring:** **Required** + Minimum of four years experience network troubleshooting and incident management in a large and complex network environment + Must be self-directed and able to appropriately manage workloads, priorities, and provide timely communications to stakeholders and management + A Network Engineer is expected to have expertise in contemporary network technologies and protocols including fiber optics, SONET, DS3, DS1, Ethernet, TCP/IP, OSPF, MPLS, BGP4, IPv6, SNMP, QoS, MLPPP, VoIP, etc + Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills and personal interaction abilities + Must have a valid driver’s license to occasionally operate state vehicles **Desired:** + Core networking experience in a large research university or large enterprise + Experience with Network Management Systems.. (e.g. Solarwinds, Auvik, etc.) + Experience with firmware evaluation and bug investigation + Demonstrated understanding of interconnection and troubleshooting techniques for LAN hardware including L3 routers, L2 switches, hubs, and wireless access points. This includes familiarity with network-level protocols such as SNMP, dhcp, as well as complex configurations involving virtual lans + Experience with highly disciplined debug methodology, including paying close attention to detail, maintaining detailed configuration and testing documentation + Experience evaluating technologies and vendor management practices + Experience with JUNOS + Ability to work independently as well as part of a team + Demonstrated project management skills **Why UW-IT?** Contribute to life-changing work in medicine, science, and educationJoin a diverse and inclusive team committed to equity and innovationWork in a hybrid environment with flexible scheduling and supportExcellent benefits, professional development, and opportunities to grow **Application Process:** The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.