Description

 

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!

 

We are currently looking for a Network Engineer II with a passion for human services.  This is an exciting opportunity to be involved with an organization focused on racial justice, second opportunities, diversity, equity and inclusion.

 

WHO WE ARE - Our Mission
We empower justice-involved individuals to overcome adversity and reach their full potential.

 

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

 

WHAT WE OFFER

At Pioneer, our employees are important. That’s why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance.

 

Compensation:

New hires start between $94,877 and $126,502 based on experience, qualifications, skills, competencies, internal equity, and market factors. While the full pay range is listed for this position for pay transparency, individual compensation is determined by various factors and may vary within the posted range.

 

Benefits:

Eligible after 30 days of full-time employment (minimum of 30 hours/week):

MedicalFlexible spendingDentalVision

Additional coverage after 60 days:

LifeAD&DDisability

Other benefits:

Dependent Daycare Flexible SpendingTuition assistance (100% for bachelor's, 50% for graduate programs)Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)Employee recognition programsPublic transportation discountEmployee assistance program (EAP)

 

WHAT YOU'LL DO

PHS is seeking a Senior Network Engineer to design, operate, and improve the hybrid network [on premise and cloud] spanning multiple sites and a cloud hub environment. This role focuses on reliable connectivity, secure remote access, SD-WAN operations, proactive monitoring, and disciplined change management and supporting a compliance-driven environment (HIPAA, ITAR, CMMC-aligned).

 

PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES:

Monitor and ensure all network daily operations are maintained and documented including performance, availability, utilization, throughput and latency.

Support, configure, maintain and upgrade network devices, firewalls and serversInstall and integrate new network hardware and firmware, servers and applications. Update firmware, maintain the documented inventorySupport, configure, maintain and upgrade the Active Directory environmentSupport the M365, Azure and Office environment and deployments as tier II network system administrationMentor the junior IT team and the Network I staff as a senior administratorCoach support staff and maintain runbooks and knowledge articles to improve faster first-line resolution improvement in IT processes and practicesManage effective technical support for end users, applications, data systems and infrastructure including off hours and the on-call support schedule as tier II system administrationSupport the operational physical security and video systems, standardize deployments and user security devices. Perform periodic audits and documentation, liaison with security vendors and perform assessmentsSupport physical security and camera systems with standardized deployments, documentation, and auditsPerform preventive maintenance such as patching, backup checks, failover testing, tunnel checks, capacity reviews, and hardware health checksSupport cloud network design and security, including hub-and-spoke layouts, routing, and secure inbound and outbound trafficMaintain, configure and audit the network multi-function printers, print servers and networked print devicesInstall, configure and maintain the wireless infrastructure. Perform audits and document wireless servicesDevelop and update network mapping documentation across the LAN and WAN. Maintain and confirm wireless coverage and performance through regular reviews and auditsEnsure compliance with relevant regulations and industry standards related to data privacy, security, and network operationsSupport disaster recovery and backups for critical network and system servicesEnforce change control and keep accurate documentation for configurations, changes, incidents, and resolutionsProvide senior escalation support for major outages, leading triage, recovery, and root-cause analysisStay updated on emerging networking technologies and industry trends to drive continuous improvement

 

KNOWLEDGE, SKILLS, AND ABILITIES:

Strong knowledge of IT infrastructure, networking, security, cloud and software networked applications relevant to multiple lines of business including manufacturing, healthcare and social services environmentsExcellent communication, organizational, time management, project management and customer service skillsDeep understanding of the relationship between network, data and infrastructure environmentsProficient in current Microsoft 365 infrastructure and Office Suite, Azure, and SharePoint. Remote management services, diagnostic tools and distributed management tools

 

QUALIFICATIONS REQUIRED

Bachelor’s degree in information technology or similar and/or 5+ years equivalent work experience as a Network EngineerPractical experience with network monitoring platforms and troubleshooting using logs and packet analysisExperience supporting SD-WAN and multi-site WAN architectureStrong knowledge of TCP/IP, routing (IPsec/BGP/OSPF), switching (VLANs/STP), firewall concepts, VPNs, and Wi-Fi6+ years’ experience with Microsoft Server legacy and current Operating Systems and networking protocolsAdvanced administration skills using Microsoft Server including Active Directory, Group Policy, DNS, DHCP and VPNDemonstrated discipline in documentation, inventory management, and change control in production environmentsWorking knowledge of VMWare technology and virtualization networking supportExperience working with Unified Communication Systems such as Zoom, VoIP, fax and phone systems

 

PREFERRED/DESIRABLE

Experience with cloud networking (Azure preferred): VNets, subnets, NSGs, routing, VPN gateways, and hybrid connectivity patternsExperience supporting Microsoft 365 network readiness and performance considerationsExperience with Fortinet and Check Point environments (firewall, VPN, management platforms)A strong educational background in data security and compliance, Network+, and CCNA certificationsFamiliarity with compliance-oriented environments (HIPAA, ITAR, CMMC/NIST alignment)Certifications: CCNA/CCNP, CompTIA Security+, Microsoft Azure Fundamentals (AZ-900/Azure Server Administration (AZ-104)

 

EEO

Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEOC is the Law/EEO Policy Statement 

 

Pioneer Human Services is a Drug-Free Company

Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.