Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

We are seeking a highly skilled and experienced Senior NetSuite ERP / WMS / eCommerce Administrator to oversee and optimize our NetSuite environment. As a senior member of the IT team, you will be responsible for the overall health, performance, and strategic direction of our NetSuite platform, ensuring it effectively supports our business operations. This role requires excellent communication skills, a deep understanding of NetSuite/ERP systems, and the ability to manage complex integrations with other business-critical software.

Key Responsibilities:

Oversight of ERP \ WMS \ eCommerce systems and partner services, specifically, partner and system performance and proactive enhancement of stability and scalability.

Manage third-party middleware tools such as Celigo, Orderful and Tipalti for smooth data flow across platforms.

Integrate and support backend processes between NetSuite, Shopify, and Amazon (FBM/FBA).

Administer and maintain NetSuite ERP workflows, saved searches, roles/permissions, and automations.

Accurate data exchange between ERP and third-party logistics (3PL) or fulfillment partners.

Data security and compliance, for internal users and external partners for user roles, permissions, and access controls to

Inventory accuracy, real-time sync, and fulfillment performance.

Work with Supply Chain, Sales, Finance, and Customer Support stakeholders to understand needs and translate them into effective solutions.

Prioritize and triage incoming NetSuite support requests, ensuring timely resolution and escalation as needed.

Create and maintain system documentation, training materials, and support resources for internal stakeholders.

Own and manage the NetSuite release upgrade process (twice per year), including testing and communication.

Collaborate with internal controls team to understand, implement, document and maintain NetSuite configurations to support established internal control procedures, such as segregation of duties, access reviews, and data validation.

Requirements:

Bachelor’s degree in Information Technology, Computer Science, Business Systems, or related field.

3–5 years of experience managing ERP and e-commerce platforms.

Strong hands-on experience with NetSuite, Celigo, Orderful, Tipalti, Shopify, Amazon Seller Central, and a WMS platform.

Experience with API integration, scripting (SuiteScript preferred), and EDI.

Strong SQL skills and experience with data mapping and reconciliation.

Preferred Qualifications:

NetSuite Administrator or Consultant certification.

Experience with inventory forecasting tools and demand planning integrations.

Knowledge of warehouse automation tools, barcoding systems, and fulfillment optimization.

Familiarity with B2B and B2C order routing and customer segmentation logic.

Soft Skills:

Strong analytical and troubleshooting skills.

Excellent cross-functional communication and project management capabilities.

Detail-oriented, organized, and able to multitask under pressure.

Forward-thinking with a continuous improvement mindset.

The base salary range for this position is $137,300 to $188,825; the exact salary depends on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and  Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.  

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

Job Type

Regular

Technology Architecture

Technology & Digital