**Req ID:** 351649 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a MuleSoft Senior Program Manager to join our team in Pune, Mahārāshtra (IN-MH), India (IN). Digital Project Associate Director (22315160) **Responsibilities** + Own and lead **program and portfolio-level delivery** , including communication, quality, risk, change management, and governance strategies across multiple engagements. + Provide **executive-level oversight** for large, complex digital programs from initiation through closure, ensuring alignment with business objectives and enterprise standards. + Establish and enforce **delivery governance models** , ensuring adherence to project lifecycle standards, quality benchmarks, and compliance requirements. + Oversee the creation and approval of **program plans, financial forecasts, delivery roadmaps, and executive-level documentation** , securing stakeholder and business sign-off. + Drive **end-to-end financial accountability** , including budgets, margins, revenue forecasting, and contracted deliverables across multiple projects or programs. + Proactively manage **delivery risks, dependencies, and escalations** , ensuring timely resolution and minimal business impact. + Lead and mentor **project and delivery managers** , building high-performing teams and fostering a culture of accountability, continuous improvement, and client focus. + Facilitate **executive steering committees and governance forums** , providing clear visibility into delivery status, risks, and strategic decisions. + Define, standardize, and continuously improve **delivery methodologies, tools, and best practices** to enable scalable and repeatable execution. + Serve as the **senior delivery authority and thought leader** on engagements, driving innovation, solution quality, and measurable business outcomes. + Build and sustain **trusted advisor relationships** with senior client stakeholders, influencing strategic decisions and long-term roadmaps. + Partner with sales and leadership to **identify, shape, and support business development opportunities** , including RFP responses, solutioning, and account growth. + Ensure achievement of **operational, financial, and customer satisfaction metrics** across the portfolio. **Required Qualifications** + Extensive **consulting and client-facing delivery leadership experience** , preferably in large-scale digital transformation programs. + Proven experience delivering within one or more industries: **Financial Services, Manufacturing, Healthcare** , or related regulated environments. + Strong executive presence with the ability to influence **senior stakeholders** . + High travel tolerance, including domestic and international engagements as required. + **PMP certification required** ; PgMP or equivalent program management certification strongly preferred. **Preferred Experience** + Experience leading **multi-million-dollar programs and portfolios** with distributed and global delivery teams. + Strong financial acumen with experience managing **P&L, margins, and revenue forecasting** . + Exceptional **written, verbal, and executive communication skills** , including the ability to translate complex delivery issues into business-focused insights. + Experience driving **digital transformation initiatives** (cloud, data, integration, modernization, or platform programs). Prior experience in a **people management or practice leadership role** is highly desirable. \#Salesforce # Mulesoft **About NTT DATA** NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. 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