Position Description:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

Job Title: MS Dynamics CRM D365
Position: SE/SSE
Experience: 4- 7 Years
Category: Software Development/ Engineering
Shift: Timing/rotation etc. details
Main location: India, Karnataka, Bangalore
Position ID: J1125-0001
Employment Type: Full Time
Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.

Position Description: We are seeking a skilled Microsoft Dynamics 365 CRM (Customer Engagement) professional to implement, configure, customize, and support Dynamics 365 applications including Sales, Customer Service, Marketing, and related Power Platform components. The ideal candidate has strong functional knowledge, excellent problem-solving skills, and experience working with cross-functional business teams.

Your future duties and responsibilities:

Participate in full-life cycle development efforts which are based on Microsoft Dynamics 365 CRM.
Understand the architecture requirements to provide scalable solutions using D365 application and it's extended with custom application (if required) ·
Understand the business and functional requirements, work with various stakeholders to deliver the given requirements per defined coding standards ·
Take ownership of the code/design and perform code reviews for the timely completion of high quality, well designed and well written code.
Interact independently with client and onsite team for all aspects of solution and design reviews.
Collaborate with different integrated systems with CRM to support the migration activities for the existing interfaces.
Quality assurance and user acceptance test support, Involve in solution deployment in non-prod and production environments.

Required qualifications to be successful in this role:

Experience with Microsoft Dynamics 365 Customer Engagement (CRM).
Strong understanding of CRM modules: Leads, Opportunities, Accounts, Contacts, Cases, Activities, etc.
Experience with Power Platform: Power Automate, Power Apps, Dataverse.
Ability to interpret business processes and propose CRM-based solutions.
Strong communication and documentation skills.

Skills: JavaScriptMS Dynamics CRM.NETDevOps What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.