The Mortgage Underwriter II is responsible for providing accurate and timely loan decisions based on an individual’s credit history, financial position, and strength of collateral. This role ensures compliance with all regulatory requirements and investor guidelines while mitigating risk to the organization. Individuals in the role must have attained Direct Endorsement (DE) status from HUD and/or Staff Appraisal Reviewer (SAR) authority from the VA, and have an extensive understanding of FHA, VA and conventional guidelines. **MAJOR RESPONSIBILITIES** **:** + **Loan Analysis & Compliance** + Conduct a thorough review of complete loan packages to ensure compliance with company policies, investor requirements, and FHA/VA guidelines. + Maintain up-to-date knowledge of all company, investor, and correspondent programs and requirements. + **Decision-Making & Communication** + Exercise loan approval authority up to established corporate limits + Communicate underwriting decisions clearly and professionally to all relevant parties, both verbally and in writing. + **Risk Assessment & Documentation** + Review residential appraisals for accuracy and compliance. + Calculate qualifying income, including detailed analysis of tax returns and financial statements. + **Collaboration & Support** + Provide guidance and interpretation to Sales and Processing teams on underwriting standards and specific loan files. + Offer training and coaching to Loan Officers as needed to ensure adherence to underwriting guidelines. + **Post-Closing & Audit Response** + Respond promptly to post-closing, insurance and audit reviews, ensuring timely resolution of any issues. + **Productivity & Team Contribution** + Support the underwriting team in achieving productivity goals while meeting individual turn times for new loans and condition reviews. + Assume additional duties as assigned, cross-train within the department, and remain responsive to evolving business needs. **PROBLEM SOLVING & DECISION MAKING** **:** The mortgage underwriter II is responsible for independently reviewing loan applications to determine eligibility in accordance with the bank’s lending policies and applicable secondary market/investor guidelines. This role exercises sound judgment in analyzing complex financial documentation, resolving discrepancies, and ensuring compliance with regulatory and investor standards. **REQUIREMENTS** **:** **Education and Experience** + High school diploma or GED or equivalent combination of training and experience + Minimum of 5 years Government Underwriting or equivalent experience **Skills/Knowledge** (Include licenses, registrations or special skills, such as typing, programming languages, etc., required to perform the job.) + Strong knowledge of mortgage underwriting principles; FHLMC/FNMA/FHA/RD and VA Guidelines; and investor requirements. + Proficiency in analyzing complex financial documents, including tax returns and business financial statements. + Ability to interpret and review residential appraisals accurately. + Excellent communication skills for clear messaging of ideas and decisions. + High attention to detail and strong organizational skills to manage multiple priorities. + Problem-solving mindset with the ability to make sound credit decisions under pressure. + Experience with mortgage loan origination systems and underwriting software. + Strong time management skills to meet strict deadlines and productivity goals. + Commitment to compliance and risk management best practices. **Working Conditions** **Physical Demands** _The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ While performing the duties of this job, the employee must be able to remain in a stationary position 50% of the time. The employee frequently is required to operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer. The employee is occasionally required to move about inside the office to access file cabinets, office machinery, etc. They also occasionally travel to locations outside of the facility, to attend meetings, trainings, events, and other business activities. The employee occasionally positions self to maintain or access files in file cabinets. The employee frequently observes details at close range (within a few feet of the observer). The employee may occasionally transport boxes or equipment up to 20 pounds across office for various needs. **Work Environment** _The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ Persons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement. Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability. At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.