Summary This position is located in the DEA, New Orleans Division. This position's primary purpose is to exercise, independent judgment and discretion in assisting in the preparation and processing of confidential employee matters. The incumbent will also maintain and coordinate the administrative support program in the Business Operations Section by initiating and ensuring effective communication, coordination, and follow-up action with other Divisions and Headquarters Program Offices within DEA. Responsibilities As a MISSION SUPPORT SPECIALIST typical work assignments may include: Performing administrative support services, to include Records Management, Privacy Act, official mail control, postal management, forms management, correspondence management, reports control, record keeping, etc. Performing human resources liaison services support, such as preparing requests for personnel actions. Managing division fleet services, including vehicles timely maintenance, service, repairs, supplement equipment, and documentation. Responsible for the Division's personal property management, logistics, and inspections and internal controls functions. Performing functions related to the Division Task Force Officer (TFO) program. Requirements Conditions of Employment Qualifications For more information on eligibility requirements see: DEA Employment Eligibility Applicants must meet the required qualification requirements described below by the closing date of the announcement. If you are qualifying based on education or if there are mandatory education requirements listed below, you MUST submit a copy of your college transcripts with your application. You may qualify at the GS-09 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-07 grade level in the Federal service (experience may have been gained in the private sector) that demonstrate your ability in: 1) Providing administrative support functions to an office related to the operations of various programs, such as administrative, human resource liaison, internal control, logistics, fleet, personal property (accountable and non-accountable), supply management, quality assurance, records management, and Task Force management; 2) Assisting senior specialists in the preparation and processing of confidential employee matters; 3) Carrying out specified segments of specific projects (e.g., data collection and analysis, preparing reports, briefings, etc.); and, 4) Providing advice to staff and customers related to administrative support programs and its procedures. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. You may qualify at the GS-11 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-09 grade level in the Federal service (experience may have been gained in the private sector) that demonstrate your ability in: 1) Providing administrative support functions to an office related to the operations of various programs, such as administrative, human resource liaison, internal control, logistics, fleet, personal property (accountable and non-accountable), supply management, quality assurance, records management, and Task Force management; 2) Assisting managers in the preparation and processing of confidential employee matters; 3) Carrying out specified segments of specific projects (e.g., data collection and analysis, preparing reports, briefings, etc.); 4) Identifying and recommending solutions to administrative problems; and, 5) Providing advice to staff and customers related to administrative support programs and its procedures. OR Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. One year of specialized experience for this position includes: Additional information on the position qualification requirements are located in the Office of Personnel Management's (OPM) Qualifications Standards Handbook. Time-In-Grade Requirement: Applicants must meet time-in-grade and time after competitive appointment requirements by the closing date of this announcement. Education See the qualification section of this vacancy announcement for education requirements. Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. For a list of accredited organizations recognized as specializing in interpretation of foreign education credentials, visit: www.naces.org/members.php. If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Additional Information Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information) Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If an applicant is currently, or has been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, applicants must disclose this information to the Human Resources Office listed in this announcement. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to similar positions in any Division/Office listed in this announcement. Telework eligibility and security clearance requirements may vary for such similar positions. Relocation Incentives may be considered and approved under conditions specified provided the agency has determined that the position is likely to be difficult to fill in the absence of an incentive and funding for such an incentive is available.