Role reports to the Agency Information Management & Reporting Lead (who reports to Agency MIS & Analytics Head, under Distribution Operations & Analytics Department) and has the following key accountabilities: + Accurate and timely release of Agency performance reports to effectively monitor the Channel’s various performance KPIs, performance & achievement vs. targets + Accurate and timely release of management reports for various stakeholders (CAO, Sales Management Teams, Regional Office and other business units) + Accurate and timely release of periodic sales promos, incentives and conferences results to regularly monitor the achievement of agents and leaders vs. promo mechanics and drive the objectives of the sales campaigns + Expected to collaborate and work closely with various key stakeholders (Finance, IT, Sales Management Team, other Agency support teams and business units **Position Responsibilities:** _Information Management & Reporting:_ + Active involvement in company projects & initiatives, providing relevant data and insights based on capacity as project POC/SME + Provide insights and analysis resulting to data-driven recommendations + Simulation & processing of Financing Programs and Sales Incentive Plan (SIP) of SMTs + Preparation & timely release of periodic sales performance reports to effectively monitor Channel performance on various KPIs (APE, headcount, activity, productivity, etc), ensuring that the reports are processed and released in an accurate, timely & well-organized manner + Preparation & timely release of reporting requirements for both local and regional stakeholders + Release of periodic updates for promos, incentives, contests and conferences, ensuring results are aligned to the mechanics, including post-contest requirements + Data consolidation enabling creation of visual dashboards (charts, graphs, diagrams, etc) of various KPIs for efficient presentation of data, allowing a strategic view for analysis & write-up + Continuous improvement and enhancement of current reports, with periodic review to ensure reports remain relevant vs. the key strategies and KPIs being driven + Creation of new reports that may be required following the strategy and objectives of the Channel + Work process documentation _Others:_ + Active participation and involvement in Distribution projects, programs & initiatives + Close coordination with various departments (Agency distribution and other business units) **Individual Accountabilities:** + Meaningful and easy to understand Agency performance reports + Local & regional Agency dashboard reporting (PowerBI, Qlikview Tool) + Other production and performance related reporting requirements for Agency + Financing programs and sales incentives plan (for SMTs) validation + Agency promos, incentives, contests, conferences, tactical drives monitoring and validation + MIS Portal Support **Key Shared Accountabilities:** + Effectively monitor and drive Agency KPIs and sales drivers to drive agent behavior and target achievement **Required Qualifications:** + Bachelor’s degree in Mathematics, Finance, Business Management or related courses + 2-3 years of experience in the life insurance industry in a distribution performance reporting role and advantage **Preferred Qualifications:** _Knowledge:_ + Excellent grasp of Microsoft Office applications particularly Excel, Word and PowerPoint + Derive key insights from volumes of data + Knowledgeable in financial spreadsheets preparation, trend analysis, data simulation and report commentary writing _Skills & Competencies:_ + Strong numerical & data processing skills + Has attention to detail and accuracy, methodical & process oriented + Able to effectively prioritize deliverables and multi-task + Able to work independently and carry out assignments to completion within the agreed SLA + Has positive attitude, works and functions well in a team environment + Able to work under pressure to meet deadlines + Good written, verbal communication and interpersonal skills + Technical programming skills, data processing & simulation **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido