We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
The Manager, Business Analysis (Individual Contributor)
Oversees the implementation of information strategy and
development of information products to ensure operational
objectives and other strategic business initiatives are met.
Responsibilities to include but limited to the following:
• Attends and leads Health plan meetings for CSRA to
coordinate work with internal and external business
partners to meet health plan requirements and SLAs
• Reviews and Approves all SCR/IIF/Change tickets for the
assigned health plan
• Assists, coaches, and mentors Analysts in meeting
requirements set for each change request.
• Responds to all Health Plan inquiries on claim and
system related issues or questions.
• Assignment of Change Tickets to team analyst

Required Qualifications
• 3-5 years of Demonstrated leadership
• 3-5 years of project management experience
• 3-5 years of data interpretation and analysis experience
• Working knowledge of QXT, primarily with configuration
• Excellent verbal and written communication skills
• Demonstrated ability to effectively coordinate multiple
projects simultaneously
• MS Office (Word, Access DB and Info Path etc.)
• Extensive experience with databases as well
interpretation and manipulation of related data

Preferred Qualifications
-Claims experience
-Healthcare background
-MS SQL experience
-Remedy (Ticket Tracking) experience

Education-Bachelor's degree, technical certification or equivalent work experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$66,330.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 02/20/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.