Farmers Branch, TX, 75229, USA
8 hours ago
Mgr, Endpoint Engineering
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Location:** Dallas, TX - Hybrid. Must be able to work at our Farmers Branch office at 4055 Valley View Ln an average of 5 days onsite per month but may vary as needed. **Role Description:** CVS Health is seeking a Compute Engineering Manager, to support day-to-day operations including scheduling, hiring, performance monitoring, and continual service improvement of endpoint services. You will oversee a team of endpoint engineers supporting various endpoint devices for Oak Street Health, Signify Health and Rubicon. The Compute Engineering Manager should feel comfortable not only setting expectations for the team but also supporting the customer vision in deploying next-generation technology that drives imperative mission priorities. We are looking for someone who shows initiative, is self-directed, organized, and results-driven. The role will work as a mentor and teacher, working to identify skills gaps within the team and providing guidance and leadership to fill them through training and performance improvement. **Core Responsibilities:** + Establish and document policies, practices, and working procedures needed for supported applications and services to deliver the intended results and for end users to make efficient and effective use of technology + Provide ongoing guidance concerning system usage and training + Participate and contribute to new Application and service evaluations + Collaborate with the Engineering, End User Support, and PMO teams to prioritize and plan project activities + Prepare comprehensive and well-structured proposals and plans to ensure that projects move successful completion + Coordination and management of the design, construction, deployment, and maintenance of personal computer operating system images, virtual desktops, and other application delivery platforms + Ongoing evaluation, selection, and effective use of deployment tools/systems + Coordinate with and manage a team to work with the appropriate Information Technology groups to ensure deployed systems and applications meet all firm user and client needs and requirements + Act as an Analyst/Consultant and provide systems and applications integration advice and expertise as needed throughout the firm and the department + Assist and guide the design and development of documentation and training materials to enable IT staff to use operating system and application deployment systems + Manage and participate in the design and implementation of software deployment packages and scripts to ensure timely and consistent deployment of new and updated software installations in a highly diverse user environment + Ensure control and coordination of the release management process for workstations + Ensure periodic audits of workstations occur to help ensure software licensing compliance + Further develop a Windows operations team responsible for directory services, patching, PC/service image design and deployment, and packaging services + Work Location – Hybrid, averages 5 days onsite per month but may vary as needed. + Occasional travel to remote locations or conferences as needed​ + Other duties as assigned **What are we looking for?** + An ambitious self-starter + Strong desire to solve with automation and self-service + A very strong and efficient communicator and collaborator + Able to multi-task and excel in a fast-paced trading environment + A deep problem solver; able to think on your own and develop quick, sound solutions to complex problems + Able to work under minimal supervision to complete projects and tasks on time + Able to work in high-pressure situations to find timely solutions + ITIL V4 Foundations certification preferred + 6+ years of experience with a BA, or 8+ years of experience with an AA, or 10+ years of experience without BA or AA + Previous experience in a technical people management or lead role is preferred + 6 or more years of hands-on experience in enterprise IT support + Experience managing engineers with varying skill levels and supporting end users remotely + Ability to provide rapid responses to all executive support requests and triage ongoing tickets + Working knowledge of Microsoft Windows Operating systems + Working knowledge of Apple Mac and iOS Operating Systems + Familiarity with Mobile Device Management application deployment technologies such as MS Intune, WorkSpaceOne, Jamf + Familiarity with Google G-Suite + Familiarity to Microsoft M365 and Office 365 stack + Familiarity with standard Microsoft deployment tools and their application in the enterprise (Microsoft Deployment Toolkit/operating systems – Office Customization Tool/Microsoft Office suites and/or alternate third-party tools for deployment of core systems and applications + Demonstrated competency in one (or more) scripting languages (e.g., PowerShell) + Effective communicator at all levels, both written and verbal. + Experience with Patching and Endpoint Management Solutions (Intune, SCCM, BigFix, etc.) + Familiarity with Azure Virtual Desktop or other Virtual Desktop environments (VMWare, Citrix, etc.) + US work authorization **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $92,700.00 - $185,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/12/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Confirm your E-mail: Send Email