Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs.
 As a Product Solutions Manager in Healthcare Payments, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.  

Job responsibilities

Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectivesServes as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trendsSupports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materialsEngages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmapMaintains sales mentality with being goal and quota drivenFocused on organization in fast-paced environment with ability to manage dozen projects simultaneouslySources new opportunities while shepherding inbound requestsDemonstrates proactive and hardworking natureConsults with clients and works to deeply understand current to future state with product implementation experienceCollaborates with other departments in firm to fulfill potential treasury and banking client needs

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of productsExtensive experience working in a sales cycle and engaging with clients on a regular basisExperience modifying preconfigured solutions to meet complex problemsDemonstrated prior experience working in a highly matrixed and complex organizationUnderstanding of healthcare with knowledge specific to Revenue Cycle ManagementProven success with strong communication skills, verbally and writtenDemonstrates critical thinking abilities across multitude of scenariosTravel required up to 25%

Preferred qualifications, capabilities, and skills

Strong technical skills with understanding multiple system integrationProficient in Microsoft Office Programs and Salesforce